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Koko Genetics Advanced DNA Test for Dogs

Koko Genetics Advanced DNA Test for Dogs

4 reviews analyzed Updated Nov 2024 70% confidence
5.0 /10
Quality
5.0
Value
4.5
Design
0.0
Function
3.5
Durability
0.0

In a Nutshell

  • Long wait times for results
  • Limited genetic trait information
  • Unprofessional customer service
  • Issues with registering multiple tests
  • Mixed user experiences

Quick Verdict

The Koko Genetics Advanced DNA Test for Dogs has mixed reviews, with users experiencing long wait times and limited genetic information. Some users found the test results useful, but overall, the product has significant disappointed customers.

Quick Stats

Reviews Analyzed 4
Would Recommend 25%
Would Buy Again 25%
Avg Lifespan Not specified

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Caution

Critical Warnings

high

Long wait times for results and unprofessional customer service

Pros & Cons

Pros

  • Health Insights (1)

    Some users found the test invaluable for understanding their dog's genetic health traits.

Cons

  • Long Wait Times (2) major

    Customers reported extremely long wait times for test results.

  • Limited Genetic Information (1) major

    The test provides very limited genetic trait information, making it less valuable to users.

  • Poor Customer Service (1) minor

    Users reported unprofessional and unsatisfactory customer service.

    Tip: Better customer service training

  • Registration Issues (1) minor

    Users encountered issues with registering multiple tests.

    Tip: Allow multiple tests per email

Quality Trend: Declining

Customers reported long wait times and limited genetic information, leading to dissatisfaction.

Older Reviews Said:

Positive

Newer Reviews Say:

Negative

Who Is This For?

Best For

  • Dog owners interested in genetic health traits — The test provides a detailed list of potential health issues.

Skip If

  • Dog owners looking for comprehensive genetic trait information — The test provides very limited genetic trait information.

Durability & Care

Expected Lifespan Not specified

Rating Distribution

1.3
4 reviews
5★
25%
4★
0%
3★
0%
2★
0%
1★
75%
Health Insights (1) Long Wait Times (2) Limited Information (1) Poor Customer Service (1)

Common Questions

How long does it take to get the results?

Results can take much longer than claimed, with some users reporting waits of over twice the stated time.

Highlighted Reviews

— Sara 9 found helpful

"So I adopted my dog in february 2022 and i was wondering about his ancestors so I found this advanced kit that not only can give the breeds of your dog but also the illnesses they may develop, truly amazing, there's a huge list of illnesses but, lucky Barry, he is only a carrier and was negative to ..."

— Melissa

"Took a long time to get results back. The genetic trait part of the test is very limited, confusing, and does not provide very much information."

Bottom Line

If you're looking for a comprehensive DNA test for your dog, consider other options due to the numerous complaints and disappointing results. The long wait times and customer service issues may not be worth the cost.

5.0 /10
Average