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REPTI ZOO 33-gal Full Tempered Glass Reptile Terrarium with Double Swing Doors Reptile Habitat, Black

REPTI ZOO 33-gal Full Tempered Glass Reptile Terrarium with Double Swing Doors Reptile Habitat, Black

By REPTI ZOO 9 reviews analyzed Updated Oct 2023 85% confidence
6.7 /10
Quality
6.2
Value
7.0
Design
7.0
Function
6.4
Durability
5.5

In a Nutshell

  • Ample space for reptiles
  • Frequent quality issues reported
  • Mixed customer service experiences

Quick Verdict

The REPTI ZOO 33-gal Full Tempered Glass Reptile Terrarium offers ample space for reptiles but has mixed reviews regarding quality and durability. Some users report issues with the product's arrival and assembly.

Quick Stats

Reviews Analyzed 9
Would Recommend 22%
Would Buy Again 33%
Avg Lifespan 3 months

Pet Compatibility

πŸ• Dogs
Caution
🐈 Cats
Caution

Critical Warnings

high

Multiple reports of cracks and shattered doors.

Prevention: Inspect product thoroughly upon receipt.

high

Poor customer service for resolving quality issues.

Prevention: Contact Chewy support first and escalate to the manufacturer if necessary.

Pros & Cons

Pros

  • Spacious Design (3)

    The terrarium provides plenty of room for reptiles.

  • Easy to Set Up (3)

    Assembly is straightforward and quick.

  • Good Design (2)

    The terrarium is aesthetically pleasing.

  • Good Value (2)

    The price is competitive for the size and features offered.

Cons

  • Quality Issues (3) major

    Multiple users reported receiving the product with defects.

  • Customer Service Problems (1) major

    Users had negative experiences with customer service.

  • Concern Over Handles (1) minor

    Some users expressed concerns over the security of the handles.

Quality Trend: Declining

Recent reviews indicate more quality issues compared to older reviews.

Older Reviews Said:

mixed

Newer Reviews Say:

Who Is This For?

βœ“ Best For

  • β€’ Those looking for a spacious terrarium β€” It provides ample space for reptiles to thrive.

βœ— Skip If

  • β€’ Those needing reliable quality and excellent customer service β€” Multiple quality issues and poor customer service reported.

Durability & Care

Expected Lifespan 1-6 months

Factors: heavy use, poor assembly, mishandling

Cleaning Methods

βœ— Machine wash
βœ“ Hand wash
βœ“ Spot clean

Care Tips from Users

  • πŸ’‘ Avoiding Door Section Closure

Floor Compatibility

βœ“ Hardwood
βœ“ Tile
⚠️ Carpet
βœ“ Vinyl
βœ“ Laminate

Rating Distribution

2.8
9 reviews
5β˜…
33%
4β˜…
11%
3β˜…
0%
2β˜…
0%
1β˜…
44%
ease of use (3) spacious design (3) quality issues (3) customer service (1)

Common Questions

Is the setup process easy?

Most users find the setup process straightforward and quick.

What are common issues with this terrarium?

Common issues include shattered doors, cracks in the glass, and missing components.

How is the customer service?

Customer service responses to quality issues have been criticized.

Highlighted Reviews

β€” Jennifer 7 found helpful

"This was an upgrade for my tree frogs who needed more space. It was so much fun decorating it with my kids. It was simple to put together. I’m not a huge fan of the handles, they aren’t super secure, but everything else is great. It’s a beautiful terrarium."

β€” Margaret

"What came was the cheap Oiibos version, with glass panels that aren’t even matching up. I am disgusted with Chewy and even more with myself for not opening everything up to put it together when it first arrived. It’s not even black!"

Bottom Line

Consider this terrarium if you need extra space for your reptile, but be prepared for potential quality issues and ensure you have a plan for troubleshooting or returns.

6.7 /10
β€” Average