The Impact Dog Crate is well-built and safe for pets during travel, but it has some significant downsides such as heavy weight, poor ventilation, and high cost.
Defective parts and issues with color matching.
Prevention: Inspect the crate thoroughly upon delivery and contact customer service if issues arise.
Durable and sturdy construction.
Responsive and helpful customer service.
Good for frequent travelers.
Pets seem to enjoy using it.
Helps with pet motion sickness during travel.
Difficult to move due to weight and size.
Poor ventilation, especially for heavy-coated dogs.
Expense is a significant drawback.
Issues with latch, door, and logo alignment.
Tip: Contact customer service for replacement parts.
Users had trouble fitting a water bucket.
Tip: Look for compatible clips or use alternative fixtures.
Defective parts and delayed replacements.
Tip: Contact customer service for replacement.
Factors: Heavy use, Proper maintenance, Storage conditions
Users found the assembly challenging, especially with larger sizes.
Users are mixed; some find it worth it for durability and safety, while others find it too expensive.
"We're absolutely thrilled with this crate! Our pup, Luna, was struggling with crate training and experiencing significant anxiety. The crate's collapsibility is perfect for our frequent travels, making it incredibly convenient. Luna has taken to it wonderfully, finding comfort both inside and atop t..."
"I bought 2 Impact crates from the manufacturer. The good is their customer service is responsive and helpful. One of the crates had a defective door latch and had to be returned and replaced. They no longer had the color, just a few days after my order had arrived. I wanted both crates to match,..."
If you need a sturdy and safe crate for your dog, this could be a good choice despite its downsides. Be prepared for the weight and potential ventilation issues.
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