The Aquael Shrimp 10 Day & Night Set Nano Aquarium arrived cracked and used. The quality and value are disappointing, and the website misrepresented the quantity and price. Chewy's customer service was responsive but did not resolve the core issue.
Product arrived damaged and used.
Prevention: Inspect product upon delivery and contact customer service immediately.
The aquarium was received in a cracked and used condition.
The product was priced for a two-count but only one was delivered.
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"Aquarium arrived cracked and used. Website stated 2-count for the price; bought with this in mind but only received one which was damaged. Chewy customer service said they’ll refund upon return, and they will get the website updated for the $90+ price to only reflect 1 quantity instead of 2. Quali..."
Do not purchase this product due to quality issues and inaccurate product listings. Reach out to Chewy's customer service for a refund.
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