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Petlibro Granary WIFI Automatic Cat & Dog Feeder with Camera & 3 Pet Food Desiccant Bags, White, 5-L

Petlibro Granary WIFI Automatic Cat & Dog Feeder with Camera & 3 Pet Food Desiccant Bags, White, 5-L

By Petlibro 9 reviews analyzed Updated Oct 2023 85% confidence
4.8 /10
Quality
6.0
Value
5.5
Design
4.5
Function
6.5
Durability
4.0

In a Nutshell

  • Convenient automatic feeding and camera monitoring
  • Frequent connectivity issues and poor customer support
  • Design flaws in the feeding tray
  • Users report mixed experiences with durability

Quick Verdict

The Petlibro Granary WIFI Automatic Feeder offers convenient features like a built-in camera and automatic feeding, but users report frequent connectivity issues and poor customer support. The design has some flaws, such as the bowl's shape, which can be awkward for pets. Overall, it's a mixed bag with notable downsides.

Quick Stats

Reviews Analyzed 9
Would Recommend 40%
Would Buy Again 40%
Avg Lifespan 1 year

Pet Compatibility

πŸ• Dogs
Suitable
🐈 Cats
Suitable

Critical Warnings

high

Frequent WiFi connectivity issues

Prevention: Ensure stable WiFi signal and keep feeder firmware updated

high

Customer support unresponsiveness

Pros & Cons

Pros

  • Convenient Feeding (2)

    Allows remote feeding and monitoring via camera.

  • Easy to Set Up (1)

    The app and feeder are easy to set up initially.

  • Quiet Operation (1)

    The feeder operates quietly, which is beneficial for pets.

Cons

  • Connectivity Issues (3) major

    Frequent WiFi connection problems.

  • Poor Customer Support (2) critical

    Unhelpful and unresponsive customer service.

  • Design Flaws (2) minor

    The feeding tray design is inconvenient for some pets.

Quality Trend: Declining

Reports of increased connectivity issues and poorer customer support in recent reviews.

Older Reviews Said:

neutral

Newer Reviews Say:

negative

Who Is This For?

βœ“ Best For

  • β€’ Pet owners who travel frequently β€” The camera feature and automatic feeding are convenient for monitoring and feeding pets remotely.

βœ— Skip If

  • β€’ Pet owners who prioritize reliable customer support β€” The feeder has significant issues with customer support and connectivity.

Durability & Care

Expected Lifespan 3 months to 2 years

Factors: Usage frequency, WiFi connectivity, Customer support issues

Cleaning Methods

βœ— Machine wash
βœ“ Hand wash
βœ“ Spot clean

Care Tips from Users

  • πŸ’‘ Regularly check WiFi connection
  • πŸ’‘ Keep feeder firmware updated

Floor Compatibility

βœ“ Hardwood
βœ“ Tile
βœ“ Carpet
βœ“ Vinyl
βœ“ Laminate

Rating Distribution

3.1
9 reviews
5β˜…
23%
4β˜…
34%
3β˜…
23%
2β˜…
12%
1β˜…
35%
convenient (3) easy_to_use (1) quiet_operation (1) connectivity_issues (3) poor_customer_support (2) design_flaws (2)

Common Questions

How reliable is the WiFi connectivity?

Users frequently report connectivity issues, requiring physical resets.

What is the average lifespan of the feeder?

Users report varying durability, from 3 months to 2 years.

Is the customer support helpful?

Customer support is often unresponsive and unhelpful.

Is the feeder suitable for large dogs?

Not suitable for large dogs due to bowl size and design.

Highlighted Reviews

β€” Isabella 3 found helpful

"I fell in love with this feeder as soon as I learned it’s also a cat-cam. I spend quite a bit of time away from home, so knowing I can get some peace of mind is great. Setting up the feeder and its app was pretty easy, but make note it does not include batteries or the SD card necessary for the ca..."

β€” Patrick

"I bought this feeder 1.5 years ago and apparently they switched chip suppliers and will no longer support the app that was used to control the feeders. tl;dr When it works it works great but it will stop working while you are traveling and there is nothing you can do it about."

Bottom Line

If you're looking for a convenient way to feed your pets remotely, this feeder has some useful features. However, be aware of the potential connectivity issues and poor customer support before making a purchase.

4.8 /10
β€” Below Average