Underwater Galleries Fish Tank Hollow Ceramic Cave Log Fish Hideout
Product extremely disappointed from customers.
The product has a nice design and customer service is good but there is a mention of damaged product.
The hole in the product could cause injury to fish.
Prevention: Inspect thoroughly before placing in the tank
The customer service is praised for replacing a broken item and sending an extra gift.
One customer received a damaged product with rough edges, visible glue, and a hole.
A reviewer explicitly stated they would not recommend the product due to its potentially harmful condition.
Tip: Inspect thoroughly before placing in the tank
The reviews have mixed sentiments due to damage issues. However, the customer service is responsive and replaced the damaged product.
cover any sharp edg
"I bought 2 and one came broke so I called customer service and they replaced it and sent a extra gift for the fish tank. Excellent customer service!!!"
"Arrived damaged with rough edges, globs of visible glue and a massive hole in the top that a fish could really get hurt from. Not recommended."
While some users are satisfied with the design and customer service, others have reported significant issues with the product's quality and safety which is concerning