PetSafe In-Ground Fence System
In a Nutshell
- Some users report effective and easy-to-install fence.
- Many users report inconsistent functionality and safety issues.
- Customer support is appreciated, but reliability remains a major concern.
Quick Verdict
The PetSafe In-Ground Fence System shows promise but has significant functionality issues and inconsistent performance. Some users report it works well, while others find it unreliable and ineffective. Recommendations vary widely, and recent reviews indicate a declining trend in satisfaction.
Quick Stats
Pet Compatibility
Critical Warnings
The fence does not shock consistently, leading to pets escaping.
Prevention: Consider alternative fencing solutions or additional monitoring.
Pros & Cons
Pros
-
Customer service (3)
PetSafe offers support and customer Care.
-
Installation (2)
Ease of installation with good instructions.
Cons
-
Fence not working (3) major
Frequent reports of the fence not working as intended.
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Damaged product (1) major
Items arriving with assembly problems like screws on the collar.
Quality Trend: Declining
Recent reviews indicate significant issues with functionality and reliability.
mixed
negative
Who Is This For?
✓ Best For
- • Pet owners with large yards — Easy installation
- • Pet owners who appreciate customer support — Good customer service
✗ Skip If
- • Pet owners with safety concerns — Multiple reports of the fence failing to function properly
Durability & Care
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
Is the PetSafe In-Ground Fence easy to install?
Most users find the installation straightforward, but it can be time-consuming for larger yards.
Does the fence work for all pets?
The fence works best with medium to large dogs; smaller dogs may not be contained effectively.
Is customer support responsive?
Customer support is generally responsive and helpful, but some users experienced poor support.
Highlighted Reviews
"It works! It does take some time to set up if you need to loop based on your yard's needs. But, it is amazing. Our 22 lb. Doxador rescue is having the time of his life playing freely in the yard. Wonderful product and support."
"After digging 3/4 of the perimeter of our acre yard for 3 days, the fence does not work. We followed the instructions correctly and made sure that we did everything right. It’ll shock our lab in random spots of the yard, and he runs loose in the road and in our neighbors yard every single day. The..."
Bottom Line
While some users appreciate the PetSafe In-Ground Fence System for its ease of setup and Amazon's customer service, the numerous reports of functionality issues and inconsistent performance make it a risky investment. Potential buyers should consider these drawbacks before purchasing and may want to explore other options.