Pet Supplies Quality Concerns Detected Trending Down

PetSafe Simply Clean Automatic Litter Box

By PetSafe 9 reviews analyzed Updated Oct 2023 90% confidence
4.3 /10
Quality
4.3
Value
4.5
Design
4.8
Function
4.3
Durability
3.8

In a Nutshell

  • Frequently requires replacement or repair — especially after 12 months.
  • You will have to scope the litter frequently to extend its use.
  • Larger boxes require more frequent bag changes.

Quick Verdict

The PetSafe Simply Clean Automatic Litter Box is a convenient automatic litter box, but preventative maintenance and frequent repairs can cause frustration.

Quick Stats

Reviews Analyzed 9
Would Recommend 0%
Would Buy Again 37%
Avg Lifespan 6 to 12 months

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Suitable

Critical Warnings

high

Frequent Motor and Cleaner replacements.

Prevention: Use disposable bags

Pros & Cons

Pros

  • Cost Savings (2)

    Can save on litter by using grocery bags.

  • Pet Acceptance (1)

    Accepted by multiple cats.

Cons

  • Frequency of Faults and Replacement (5) major

    Products break down frequently and maintainable.

    Tip: Make sure to use additional bags.

  • Durability Issues (4) major

    Product lifespan on average is 1 to 2 years.

  • Customer service Replacement Policy (2) minor

    Confusion among customers regarding the replacement policy.

    Tip: Frequently changing bags can help with this.

  • Frequently Required Changes (2) minor

    Need to change bags frequently.

    Tip: Use disposable bags.

Quality Trend: Declining

Multiple complaints on the declining quality of the motor particularly noticed with the later models.

Older Reviews Said:

Average 3

Newer Reviews Say:

Average 2

Who Is This For?

Best For

  • Cat owners — Automatic system saves time from daily scooping.
  • People who work part-time from home — Less frequent replacement.

Skip If

  • Pet owners with multiple pets — Requires frequent replacements or repairs.
  • Budget-conscious buyers — Long-term cost implications outweigh initial savings, requiring frequent replacements.

Durability & Care

Expected Lifespan 3 months to 2 years

Factors: Wear and tear

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Check bags replacement
  • 💡 Replace motor and cleaner when necessary

Floor Compatibility

⚠️ Hardwood
Tile
⚠️ Carpet
Vinyl
⚠️ Laminate

Rating Distribution

2.8
9 reviews
5★
11%
4★
22%
3★
22%
2★
33%
1★
11%

Common Questions

How is the compatibility with Floor types?

other floors are suitable

When do I need to replace bags?

After 1 to 6 Months

What are the times you might need to replace the motor?

Serviced and cleaned every 6 months

What are some tips?

Clean the cleaning mechanism regularly and make sure it is free from clogs every 6 months, serviced and cleaned every 6 months

Highlighted Reviews

— Eric 1 found helpful

"Lasted over 4 years before breaking down. Using grocery bags saved a fortune."

— Brandi

"I bought this litter box in 2019 and was so excited about it. After 3 months of use it started malfunctioning so I called customer care and they sent me a replacement. Then about 6 months later the motor went out so I had to replace that. A few months later it malfunctioned again and they sent me an..."

Bottom Line

Reporting and reliability issues are notable, indicating potential difficulty with combining ease of use and durability.

4.3 /10
Below Average