Primal Turkey Formula Nuggets Grain-Free Raw Freeze-Dried Cat Food
In a Nutshell
- A decline in product quality has impacted customer satisfaction.
- Many reviewers note changes in packaging and consistency.
- Possible change in cats diet due to change in cats being unwilling to consume the new formula.
- Customer service issues exacerbate dissatisfaction.
- Low recommendation rate and purchasing sustainability 10%
Quick Verdict
This product gives cause for concern regarding quality consistency and customer service. Many reviewers note changes in packaging, color, and texture, leading to dissatisfaction and reluctance to purchase again. The positive feedback often revolves around delivery rather than the product itself.
Quick Stats
Pet Compatibility
Pros & Cons
Pros
-
Accurate Delivery (1)
Users appreciate timely delivery from the manufacturer.
Cons
-
(2) major
Suggesting potential contamination or quality issues.
Quality Trend: Declining
New manufacture with recent change on color, material, and texture
mixed
Who Is This For?
✓ Best For
- • fast and quick on the assumption — On time delivery provided.
- • used to the brand — Still very loyal to the product from the store
✗ Skip If
- • trying to find healthy
- • There were improvements upon. — Suggestedly breaking physics and dropping structural components.
Durability & Care
Factors: The Alaskan type formula and Brand loyalty with change in manufacturer
Cleaning Methods
Care Tips from Users
- 💡 Stay safe and switch brands.
Floor Compatibility
Rating Distribution
Common Questions
What do the color changes indicate about the new manufacture?
Color changes need to be investigated as reported by reviewers. When purchasing a product seeking any indication of quality. Stay safe with the current new manufacture and switch brands.
Has the formula of the product changed?
Yes, the formula of Primal Turkey Nuggets is different and alarming to cats. Some have reported best avoiding all together.
Highlighted Reviews
"I was most happy with the delivery being on time. I don't have the money to be buying extra food to fill in for late deliveries. I want to stay a loyal customer as your customer service and generosity are very appreciated by me,,so keep up the good work with delivery! thank you"
"Something was definitely off with my last purchase of these nuggets. When I opened the bag I could tell they smelled weird. Even my "street" kitty wouldn't touch them. I think I'm going to stop buying Primal because they don't seem to have any quality controls in place. This isn't the first time I'..."
Bottom Line
For occasional purchase that are time sensitive for immediate dietary needs.