The Cat Mate C100 is a reliable and easy-to-use automatic feeder for both dogs and cats. However, there are some issues with missing parts and less-than-stellar customer service.
The feeder consistently dispenses food at set times.
Setup and programming are straightforward.
The feeder operates silently, preventing noise at feeding times.
Open mode that not annoying cat at all.
Some users received feeders with missing parts, such as the removable silver pan.
Poor customer service with unhelpful reps.
Tip: Contacting a higher-level support
Recent complaints about missing parts and poor customer service.
mostly positive
mixed with some negative feedback about customer service
Factors: Frequency of use, Accidents, Proper care
No, the ice pack is not included and needs to be purchased separately.
It sits upon a counter top.
Requires batteries that are not included.
"Finally, we can sleep. It works reliably and our cat eats from it every morning."
"I bought 2. One had a removable silver pan, the other did not. They sent me a replacement which also did not have the silver pan. The silver pan issue cause the same distributor to be sent again."
If you're looking for a reliable and quiet automatic feeder, the Cat Mate C100 is a good option. Just be prepared for potential issues with customer service and missing parts.
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