INSTACHEW Puresmart Water Fountain App Enabled Drinking Smart Automatic Pet Fountain for Dogs & Cats, White, 84-oz
In a Nutshell
- Frequent malfunctions reported
- Poor durability and reliability
- Unreliable app and Wi-Fi dependency
- Not worth the investment for most users
Quick Verdict
Most reviewers report significant issues with functionality and durability. The fountain frequently stops working, and the app is unreliable. Petr owners must manually fill or monitor the water level when on Wi-Fi connections due to Wi-Fi connectivity. It is often reported generally not worth the investment due to durability issues.
Quick Stats
Pet Compatibility
Critical Warnings
The power supplies and electrical connections can get wet and damage the product when filling, washing it out, drinking from it or when Wi-Fi connection is lost to turn off automatically.
Prevention: Avoid getting the power supplies and connections wet.
The fountain frequently stops working, leaving pets without water.
Prevention: Monitor the fountain closely and have a backup water source.
The fountain has a short lifespan and is prone to breaking down.
Prevention: Consider more durable alternatives.
Pros & Cons
Pros
Cons
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Frequent Malfunctions (8) critical
The fountain frequently stops working, requiring manual intervention.
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Poor Durability (7) critical
The product has a short lifespan and is prone to breaking down.
-
Unreliable App (5) major
The accompanying app is frequently unreliable and fails to function as intended.
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Wi-Fi Dependency (3) major
The fountain relies heavily on Wi-Fi, leading to frequent disruptions.
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Poor Customer Support (3) minor
Customer support is unresponsive and unhelpful.
Quality Trend: Declining
Many recent reviews mention frequent malfunctions and poor durability, indicating a decline in product quality.
negative
negative
Who Is This For?
✓ Best For
✗ Skip If
- • Pet owners who want a reliable, low-maintenance water fountain — The frequent malfunctions and poor durability make this product unreliable.
- • Those with unstable Wi-Fi connections — The fountain depends heavily on Wi-Fi, leading to frequent disruptions.
Durability & Care
Factors: Wi-Fi connectivity, Frequent malfunctions, Poor build quality
Cleaning Methods
Floor Compatibility
Rating Distribution
Highlighted Reviews
"This item did not last 5 months and the app rarely works. After so much back and forth over email and sending video proof of the malfunctioning, reverting back to just using a water bowl for my cat, they “replaced” the model and sent me the cheapest version of a completely different model. Compl..."
Bottom Line
Given the numerous issues reported by users, this product is not recommended. Consider more reliable alternatives for automatic pet water fountains.