The Instachew Purechew Automatic Feeder with HD Camera is a highly functional and user-friendly product, ideal for pet lovers who need to monitor their pets remotely. It offers excellent features like scheduling, dispensing from the app, and high-quality video and audio capabilities.
The app has bugs and poor functionality, it is buggy and does not work, and users require a refund even after cancelling it
Prevention: Avoid using the cloud storage feature or consider alternative apps
The feeder is easy to set up and operate, both for scheduled feedings and manual dispensing.
The HD camera provides clear footage, allowing you to monitor your pet in high definition.
Some users have reported bugs and poor functionality in the app, particularly with the cloud storage feature.
Tip: Consider using the feeder without the cloud storage feature or contacting support for assistance.
Customer support has been criticized for poor responsiveness and handling of refund requests.
Tip: Users should request a chargeback with their credit card company if support is unresponsive.
Factors: Usage frequency, Environmental conditions
The app has mixed reviews. While it offers scheduling and remote dispensing, some users report bugs and poor functionality.
Users report the feeder lasting from 6 months to over 2 years with proper care.
Yes, the camera provides high-definition footage, allowing for clear monitoring of pets.
"follow directions for the set up and it works great! you can choose how much to feed and set it up as either an automatic feeder or manually open the app and click feed. it tracks how much it dispenses and when. the microphone works to talk to the pet when you’re away from home. the camera is grea..."
"I have tried to return it but I’m still waiting for a return label. I don’t like that you can’t see the food dish in the camera view"
Highly recommended for its functionality, camera quality, and convenience. Just be aware of potential app and customer support issues.
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Reliable feeder with minor durability concerns, great for cats and small dogs.