INSTACHEW Purechew Automatic with HD Camera Cat & Dog Smart Pet Feeder, White
In a Nutshell
- Easy to set up and use.
- Excellent camera and microphone quality.
- App has some bugs and customer support issues reported.
Quick Verdict
The Instachew Purechew Automatic Feeder with HD Camera is a highly functional and user-friendly product, ideal for pet lovers who need to monitor their pets remotely. It offers excellent features like scheduling, dispensing from the app, and high-quality video and audio capabilities.
Quick Stats
Pet Compatibility
Critical Warnings
The app has bugs and poor functionality, it is buggy and does not work, and users require a refund even after cancelling it
Prevention: Avoid using the cloud storage feature or consider alternative apps
Pros & Cons
Pros
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Ease of use (3)
The feeder is easy to set up and operate, both for scheduled feedings and manual dispensing.
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Camera quality (3)
The HD camera provides clear footage, allowing you to monitor your pet in high definition.
Cons
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App issues (2) major
Some users have reported bugs and poor functionality in the app, particularly with the cloud storage feature.
Tip: Consider using the feeder without the cloud storage feature or contacting support for assistance.
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Customer support (1) major
Customer support has been criticized for poor responsiveness and handling of refund requests.
Tip: Users should request a chargeback with their credit card company if support is unresponsive.
Who Is This For?
✓ Best For
- • Pet owners who travel frequently — Allows for remote monitoring and feeding, ensuring pets are cared for even when the owner is away.
✗ Skip If
- • Those who rely heavily on app functionality — The app has reported bugs and poor customer support, which might be a deal-breaker for some users.
Durability & Care
Factors: Usage frequency, Environmental conditions
Cleaning Methods
Care Tips from Users
- 💡 Keep the feeder in a dry place
- 💡 Regularly clean the feeding area
Floor Compatibility
Rating Distribution
Common Questions
Is the app reliable?
The app has mixed reviews. While it offers scheduling and remote dispensing, some users report bugs and poor functionality.
How long does the feeder last?
Users report the feeder lasting from 6 months to over 2 years with proper care.
Is the camera clear?
Yes, the camera provides high-definition footage, allowing for clear monitoring of pets.
Highlighted Reviews
"follow directions for the set up and it works great! you can choose how much to feed and set it up as either an automatic feeder or manually open the app and click feed. it tracks how much it dispenses and when. the microphone works to talk to the pet when you’re away from home. the camera is grea..."
"I have tried to return it but I’m still waiting for a return label. I don’t like that you can’t see the food dish in the camera view"
Bottom Line
Highly recommended for its functionality, camera quality, and convenience. Just be aware of potential app and customer support issues.