The Royal Cat Boutique Hyperion Galaxy 40-in Carpet Cat Tower, Neutral, arrived damaged and poorly constructed, leading to a return. The quality issues and non-sturdy design make it a poor choice for pet owners.
The box was damaged and the item inside was too tightly wrapped, causing damage.
The wooden pieces were not securely attached, leading to an unstable structure.
The setup is complicated due to poor packaging and unstable construction.
The product is not durable due to poor construction and unstable components.
""
"Item arrived in a kind of battered box {that says "Handle with Care"}. Inside the box, the item was wrapped way too tight with plastic. As soon as I released the too tight plastic, the top piece toppled over... This is why. Wood piece is only a couple inches into cardboard... And then another woo..."
Avoid this product due to packaging and construction issues. The current condition makes it unsafe and unstable for use by pets.
