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PetGuard Fish, Chicken & Liver Dinner Canned Cat Food

PetGuard Fish, Chicken & Liver Dinner Canned Cat Food

By PetGuard 9 reviews analyzed Updated Oct 2023 85% confidence
5.7 /10
Quality
4.8
Value
5.2
Design
6.0
Function
5.5
Durability
5.0

In a Nutshell

  • Below-average rating due to quality issues.
  • Cats may enjoy the taste, but recent formula changes have led to refusal.
  • Poor customer service and inconsistent quality are major concerns.

Quick Verdict

PetGuard Fish, Chicken & Liver Dinner Canned Cat Food has received mixed reviews, with significant concerns about quality and customer service. Some cats enjoy the taste, but many have refused it due to changes in the formula and packaging. The high variance in ratings and recent negative trend warrant caution.

Quick Stats

Reviews Analyzed 9
Would Recommend 45%
Would Buy Again 44%

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Suitable

Critical Warnings

critical

Terrible customer service with no responses to inquiries.

Pros & Cons

Pros

  • Juicy texture (2)

    Many cats enjoy the moist and juicy texture of the food.

  • Dietary issues (1)

    A few owners stated their cats with dietary issues love this food and keep it down.

Cons

  • Formula Changes (4) major

    Recent changes in the formula have caused many cats to refuse the food.

  • Packaging Issues (2) major

    Ultra-thin cans arrive dented and damaged every time, undermining the product quality.

    Tip: Contact customer service for possible reimbursement

  • Poor Customer Service (2) minor

    Complaints about terrible customer service and communication breakdown linked with weight issues.

Quality Trend: Declining

Multiple reviews mention a decline in quality, particularly due to formula changes and poor packaging.

Older Reviews Said:

positive

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Owners of cats with dietary issues — Some cats with dietary issues have thrived on this food
  • Owners looking for a moist, chunk-free food — Many cats enjoy the juicy texture and lack of large chunks

Skip If

  • Owners of picky cats that are sensitive to formula changes — Many cats have refused the food due to recent formula changes
  • Those seeking excellent customer service — Multiple reviews mention terrible customer service experiences

Durability & Care

Expected Lifespan Not reported

Cleaning Methods

Machine wash
Hand wash
Spot clean

Rating Distribution

3.8
9 reviews
5★
44%
4★
0%
3★
22%
2★
11%
1★
33%
juicy texture (2) dietary issues (1) customer service (1) formula changes (4) packaging issues (2) customer service (2)

Common Questions

Is the packaging secure?

No, several users mentioned that the ultra-thin cans arrive dented and damaged.

Has the formula changed recently?

Yes, many users mention that the new formula is not as palatable as the old one.

Highlighted Reviews

— Janet 1 found helpful

"My 6 cats are extremely picky, liking a product one day and refusing to eat it the next. Although they're not fans of the Petguard chicken vegetable dinner, the fish, chicken & liver seem to be a hit with them."

— Catlady

"The first cans I tried my cat went for immediately, and they didn't seem to cause him any problems. Then bought cases. I've tried several cans......he will not touch any. So, I suspect there is something wrong with the batch, and tried to contact PetGuard. PetGuard does not answer the phone, doe..."

Bottom Line

Consider alternatives due to quality issues and poor customer service. If you try it, monitor your cat's reaction closely.

5.7 /10
Below Average