cat food Customer Service Issues
PetGuard Chicken & Wheat Germ Dinner Canned Cat Food

PetGuard Chicken & Wheat Germ Dinner Canned Cat Food

By PetGuard 9 reviews analyzed Updated Oct 2023 85% confidence
5.1 /10
Quality
5.2
Value
6.1
Design
5.6
Function
5.3
Durability
5.9

In a Nutshell

  • High carbohydrate content
  • Cats generally dislike the smell and flavor
  • Poor customer service

Quick Verdict

PetGuard Chicken & Wheat Germ Dinner Canned Cat Food is generally well-received by cats for its taste, but there are concerns about high carb content and poor customer service.

Quick Stats

Reviews Analyzed 9
Would Recommend 60%
Would Buy Again 60%
Avg Lifespan Not explicitly mentioned

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Suitable

Critical Warnings

high

High carbohydrate content

Pros & Cons

Pros

  • Taste (3)

    Many cats enjoy the taste

Cons

  • Scent (2) minor

    Many cats dislike the smell

Quality Trend: Declining

Recent reviews indicate a decline in quality perception

Older Reviews Said:

positive

Newer Reviews Say:

negative

Who Is This For?

Best For

Skip If

  • Cats with specific dietary needs — High carb content may not be suitable

Durability & Care

Expected Lifespan Not explicitly mentioned

Cleaning Methods

Machine wash
Hand wash
Spot clean

Floor Compatibility

⚠️ Hardwood
⚠️ Tile
⚠️ Carpet
⚠️ Vinyl
⚠️ Laminate

Rating Distribution

4.3
9 reviews
5★
50%
4★
22%
3★
11%
2★
0%
1★
22%
taste (3) service (2)

Common Questions

Is this product suitable for cats with specific dietary needs?

No, the high carb content may not be suitable for all cats.

How is the customer service?

Poor. Many users report difficulties in getting in touch with PetGuard for returns and exchanges.

Highlighted Reviews

— Freyas 5 found helpful

"Cats love this food. High nutritional value and difficult to locate in local stores yet Chewy has it all."

— Catlady

"It's probably a good thing that the test can I tried of the Chicken/Wheat Germ didn't work for my cat (didn't like the smell), because there's too much wheat germ & carbs in this recipe to be healthy. Too many companies are diluting recipes with too many carbs. Also, Petguard currently has HORRIBLE ..."

Bottom Line

While cats may enjoy the flavor, potential buyers should be aware of the high carb content and potential customer service issues. It may be wise to consider other brands with better customer support and lower carbs.

5.1 /10
Below Average