While the door is well-constructed, major usability issues make it unreliable, especially for remote operation and compatibility with cat collars.
The design with the collar is dangerous for small pets.
Prevention: Use alternative methods
The door is well-built and seems durable.
Most users found the door easy to put together.
The app frequently disconnects and does not work as advertised.
Tip: No known workaround
Marketing materials are misleading about the door's capabilities.
Tip: Clarify realism in advertisements
Incorrect hardware and misaligned pieces can be found
Tip: Redesign the assembly instructions
"My mom stays home to work and this automatic pet door was a time saver... Mom says the app is ok. The notifications work 95% of time. Not sure why? I love the freedom of my power pet door!"
"Extremely disappointing! The door itself seemed to be decent. Went together well, and seemed sturdy. Then came the problem. We bought the door to allow us to open and close the door while we were on vacation. No matter how we tried the app would connect for a few seconds then drop the connection. "
It might be best to reconsider this option. Review other alternatives and definitely do your research before investing financially. Known as the Neo door.
Sturdy and functional cat door with mixed user experiences on ease of use.
Highly durable and quiet cat door with easy installation
Highly recommended for easy installation and great functionality.
A good automatic coop door with some battery and design issues.
Cats love it and so do we. Overall a convenient and useful cat door.
A high-quality, functional dog and cat door.