JW Pet iSqueak Bundle Dog Toy, Medium
In a Nutshell
- Misleading product description
- Mixed set of toys instead of uniform medium balls
- Chewy's customer service is helpful for returns and refunds
Quick Verdict
Customers are frustrated with the inaccurate product description and the mix of different toys instead of three medium-sized balls. Chewy's customer service was praised for being helpful.
Quick Stats
Pet Compatibility
Pros & Cons
Pros
-
Chewy Support (2)
The customer support at Chewy is helpful during returns and refunds.
Cons
-
Inaccurate Description (3) major
The product packaging doesn’t match the description online.
Quality Trend: Declining
The quality and description of the product have not been able to meet customer satisfaction over time.
Negative
Critical
Who Is This For?
✓ Best For
✗ Skip If
- • Pet owners expecting a specific set of toys based on photos — The product matched pictures and descriptions are often wrong
Durability & Care
Cleaning Methods
Floor Compatibility
Rating Distribution
Highlighted Reviews
""
"I wish I had seen the reviews before ordering. I ordered thinking I would get 3 medium balls AS PICTURED, but instead got 1 medium ball, a funky football, and a ball with edges. I will say Chewy was very helpful when I called and sure enough, as the lady said, the items were described in a paragraph..."
Bottom Line
Buyer beware, the product does not meet the expected quality and description. Consider checking alternatives that match the description accurately.