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Furbo Full HD Wifi Dog Treat Dispenser & Camera

By Furbo 10 reviews analyzed Updated Oct 2023 85% confidence
4.9 /10
Quality
4.5
Value
5.0
Design
6.0
Function
5.5
Durability
3.5

In a Nutshell

  • High-quality camera and audio for remote interaction
  • Frequent disconnections and malfunctioning treat dispenser
  • Poor customer service experiences reported
  • Mixed results in treating dogs effectively
  • Not ideal for those without technical troubleshooting skills

Quick Verdict

The Furbo camera provides clear footage but has reliability issues and poor customer service. Some users report connectivity problems and faulty treat dispensing. It's not the best option for those seeking a dependable pet monitor.

Quick Stats

Reviews Analyzed 10
Would Recommend 20%
Would Buy Again 30%
Avg Lifespan 6 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Caution

Critical Warnings

high

Potential hacking risk

Prevention: Use strong, unique passwords and regular firmware updates.

Pros & Cons

Pros

  • High-Quality Camera (3)

    The camera captures clear, wide-angle footage.

  • Treat Dispenser (2)

    Can be used to dispensing treats to your dog.

  • Easy to Set Up (1)

    Most users found the setup process straightforward.

Cons

  • Reliability Issues (4) major

    Frequent disconnections and malfunctioning units.

  • Customer Service (3) major

    Poor customer support experiences reported.

  • Treat Dispenser Inefficiency (2) minor

    Treat dispensing inconsistencies and failures.

    Tip: Use specific types of treats

Quality Trend: Declining

Reported decline in reliability and durability over time.

Older Reviews Said:

mixed

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Tech-savvy pet owners — Those comfortable with troubleshooting technical issues

Skip If

  • Non-tech savvy users — Frequent reliability and connectivity issues
  • Budget-conscious buyers — High price point with questionable reliability

Durability & Care

Expected Lifespan 3 months to 1+ years

Factors: Frequency of use, Type of treats used, Wi-Fi connectivity

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Use specific types of treats
  • 💡 Keep firmware updated

Floor Compatibility

Hardwood
Tile
Carpet
Vinyl
Laminate

Rating Distribution

2.9
10 reviews
5★
20%
4★
20%
3★
10%
2★
10%
1★
40%
camera quality (3) treat dispensing (2) connectivity issues (4) customer service (3) treat dispensing reliability (2)

Common Questions

Can the Furbo dispenser accommodate different types of treats?

Yes, treat compliance issues, but it improves with specific conditions

Does the Furbo work with all types of consumer routers?

No, does not connect to Google Mesh Wifi or any 5ghz connection.

Highlighted Reviews

— esme

"Back in 2021 I wrote how my furbo came used. Chewy did an awesome job and helped me out. Kept forgetting to update my review, but better late than never. Thank you chewy, awesome camera <3"

— Tonya

"THIS IS THE BIGGEST WASTE OF MONEY I HAVE PURCHASED AND THE CUSTOMER SERVICE IS AWFUL. UNIT JUST QUIT WORKING ONE DAY. THEY SAID "SORRY". BUY OUR NEW ONE."

Bottom Line

If you're looking for a decent pet camera with treat dispensing, the Furbo might work, but be prepared for potential reliability issues and poor customer support.

4.9 /10
Below Average