Users report receiving the wrong item and instability in the top tier.
High instances of receiving wrong product or low stability.
Prevention: Communicate with customer service for returns or replacement.
Customers received the wrong product and were unsure of the change.
The top tier is unstable due to different screw patterns.
"Because the top two poles have different screw patterns on the top and bottom it makes it where you can’t screw them in the way the directions tell you to which makes the top very unstable."
Given the issues reported, potential buyers should consider other options.
A sturdy and spacious cat tree that most cats adore, with some stability issues.
A sturdy and attractive cat tower, but may be too small for larger cats.
A sturdy and spacious cat tree with mixed feedback on durability and installation.
Sturdy and well-designed cat tree with minor assembly issues.
Durable and stylish cat tree, loved by cats and owners alike.
Good design but durability and stability issues