Fi Series 2 GPS Tracker Smart Dog Collar
In a Nutshell
- Good GPS tracking functionality
- Frequent breakage issues reported
- Poor customer service experiences
- Design and ease of use are decent
Quick Verdict
The Fi Series 2 GPS Tracker Smart Dog Collar has good GPS functionality but suffers from durability and customer service issues. Many reviewers complained about the collar breaking frequently and poor customer support.
Quick Stats
Pet Compatibility
Critical Warnings
Frequent breakage and poor durability
Prevention: Regularly inspect the collar for signs of wear
Unresponsive and unhelpful customer service
Prevention: Contact customer service proactively for any concerns
Pros & Cons
Pros
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GPS Tracking (2)
Accurate GPS tracking that updates frequently in lost dog mode.
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Baud rate (1)
advisable range is 1200 to 9600.
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Quiet alerts (1)
It emits no auditory alerts.
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East to use (1)
The system is easy to use and has a user-friendly interface.
Cons
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Durability (4) major
The collar frequently breaks, especially the charging mechanism.
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Customer Service (4) critical
Poor customer service, often unresponsive and unhelpful.
Quality Trend: Declining
Several users reported a decline in quality, especially with the Series 3 model.
neutral
negative
Who Is This For?
✓ Best For
- • Tech-savvy dog owners — Easy to use and effective tracking features
- • Owners with escape-prone dogs — Real-time tracking can help locate lost dogs quickly
✗ Skip If
- • Budget-conscious buyers — High cost with potential durability issues
- • Those needing reliable customer support — Frequent complaints about poor customer service
Durability & Care
Factors: Frequent charging, Dogs chewing on the collar
Cleaning Methods
Care Tips from Users
- 💡 Don’t supercool the charge plug. Max rate is 9600.
- 💡 Contact customer service for any technical issues before seeking other solutions.
- 💡 If results are inaccurate, ensure the base station is correctly set up and check the signal and earthing.
- 💡 Prolonged exposure to sunlight can cause overheating.
Floor Compatibility
Rating Distribution
Common Questions
How long does the battery last on the Fi GPS Tracker?
The battery life varies but users reported it lasting from a few weeks to a year.
Is the Fi GPS Tracker reliable for tracking lost dogs?
Yes, but with frequent breakage reported.
What should I do if the collar breaks?
Contact customer service, but be prepared for possible difficulties in resolving the issue.
Highlighted Reviews
"Honestly I’m seeing all these reviews about how it broke or something messed up. I have never had any problems with this collar. Had it over and year and let me tell you it is a lifesaver. True they could make it update a little earlier but at the same time wouldn’t you rather know where your do..."
"The collar worked fine however when we encountered a product defect their answer was simply to upsell rather than try and stand behind their product. Pathetic. Buy at own risk"
Bottom Line
While the Fi GPS Tracker has some commendable features, the frequent breakage and poor customer service make it a risky purchase. Consider alternatives if reliability and support are important to you.