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Wagz Freedom Smart Dog Collar

By Wagz 7 reviews analyzed Updated Oct 2023 75% confidence
2.4 /10
Quality
2.5
Value
2.0
Design
3.0
Function
1.5
Durability
1.5

In a Nutshell

  • Poor battery life and GPS accuracy
  • Frequent disconnections and lack of customer support
  • Company is out of business, no support available
  • Overall, a disappointing and unreliable product

Quick Verdict

The Wagz Freedom Smart Dog Collar suffers from significant quality issues and functional failures. Batteries do not last, and the GPS accuracy is poor. Users report frequent disconnections and poor customer support. Multiple reviewers mention that the company is out of business, making support and repairs impossible.

Quick Stats

Reviews Analyzed 7
Would Recommend 14%
Would Buy Again 14%
Avg Lifespan 3 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Caution

Critical Warnings

critical

The product is unreliable.

Prevention: Do not buy the product.

critical

Lack of customer service. Multiple user's cried for help, but there was no relief provided by WAGZ.

Prevention: Buy another product.

critical

Not informing about the warranties.

Prevention: Buy another product.

Pros & Cons

Pros

  • Good Concept (2)

    Some users appreciated the idea of a smart dog collar, which can be useful for tracking and keeping pets within boundaries.

Cons

  • Battery Issues (3) major

    The batteries do not last long and frequently discharge quickly.

    Tip: Purchase high-capacity batteries.

  • Poor GPS Accuracy (4) critical

    The GPS is unreliable and often shows inaccurate locations, making it difficult to track pets accurately.

  • Lack of Customer Support (3) major

    Numerous users reported poor or non-existent customer support, exacerbating other issues.

  • Bad Construction Quality (3) major

    The collar is not durable and fails quickly, with issues like snapping off batteries and poor charging.

Quality Trend: Declining

Older Reviews Said:

Newer Reviews Say:

Who Is This For?

Best For

  • Users with a strong technological inclination — For those willing to troubleshoot technological issues and find solutions.
  • High-risk tolerance — For those who can accept the frequent breakdown of the product and try to fix them.

Skip If

  • Casual users — For those who prefer simple, reliable, and maintenance-free products.
  • Budget-conscious — If you do not like wasting money.

Durability & Care

Expected Lifespan 2+ years

Factors: Frequent use, Poor battery life, Lack of maintenance

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡

Floor Compatibility

Hardwood
Tile
⚠️ Carpet
Vinyl
Laminate

Rating Distribution

1.7
7 reviews
5★
0%
4★
14%
3★
14%
2★
43%
1★
29%
Customer service (3) Durability (6)

Common Questions

Could this collar work on small dogs?

No, not reliable. Is meant for bigger dogs.

What are some alternatives to these collars?

Halo is a recommended alternative.

What are some answers for replacement?

Refunds.

Highlighted Reviews

— None

"None"

— Mike

"Do not buy under any circumstances! Wagz has go t out of business and offers no support. The collars dont work any longer, and you will waste your money! - Mike"

Bottom Line

Due to the numerous issues and lack of support, the Wagz Freedom Smart Dog Collar is not recommended. Users should consider more reliable alternatives for their pets.

2.4 /10
Below Average