The Frisco "Paws Off" Ceramic Personalized Dog Bowl suffers from significant design flaws and quality control issues. Many users reported problems with the photorealized printing, where the dog photo and text embedded on the vessel are ruined by a spot overprinting issue. The polka dots backgrounds also marred the visual presentation presence of the name or feeding instructions. Most detrimental were the issues reported by users who called in to have rectified and the second bowl produced repeated the same issues.
'pasted' dots over the photos
Prevention: First identify usability and quality before issuing Refresh
Users love the ability to add a custom photo of their dog.
Users find the design to be cute.
Photos on the bowl are ruined by unwanted polka dot glitch on the gloss
Text and borders are hard to see due to color matching errors.
None of the reviewed stars rated the product past 3 years.
neutral
negative
According to users, the polka dot pattern significantly reduces the appeal and usability of the product.
The most common complaint from users is the replacement issues which were recurrent and beyond resolution.
Many users report the quality issue is 1 rating issue at best.
"They really love them"
"Called, Chewy graciously replaced -- AGAIN, EVERY ERROR was duplicated the second time. Though I specified the issues on phone not one of them was addressed when the new bowl was made. The design is not layered in the correct order in manufacturing; the pictures are touching beside the name; the dot..."
Don't rely on this bowl for your pet's meals. There are better alternatives available, the electronics are often too cumbersome, and issues won't be resolved. Some users praise the product but their reviews seemed too good to be completely honest.
Mixed reviews on fit and durability; may not be suitable for all dogs.
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