The Diggs Revol Collapsible Dog Crate is praised for its durability and ease of use, but customer service issues and size inaccuracies are notable drawbacks.
Material missing from the crate
Prevention: Contact customer service for a replacement part
Latches not catching properly
Prevention: Regularly check and maintain latches
The crate is well-built and sturdy.
Easy to collapse and move around.
Convenient dual entry design.
Aesthetically pleasing and functional.
Safe for pets with secure latches.
Poor customer service and unresponsive support.
Incorrect sizing for dogs, especially larger breeds.
Issues with latches not catching properly.
Material missing from the crate upon delivery.
Tip: Contact customer service for a replacement part.
Factors: Frequecy of use, Pert size
"Awesome crate. Super easy to move around. Assembly was a breeze."
"The product seems to be good quality (I just got it), but the customer service is awful. I bought a very large dog crate. My dog is 113 lbs. The instructions say it takes 20 minutes to put it together. After about 30 minutes, I tried to use the QR code on the instructions but it did not work. I t..."
Despite its durability and design, the frequent customer service issues and size discrepancies make this crate a less reliable choice. Buyers should consider these factors before purchasing.
Sturdy, spacious dog crate with dual doors, ideal for medium to large dogs.
Highly sturdy and functional crate. Great design.
High-quality, durable crate with great features for dogs of all sizes.
Highly recommended for secure and durable pet containment.
Comfortable and durable dog crate mat, great for medium to large dogs.
Extremely sturdy and perfect for SUVs, highly recommended for travel with pets.