Both reviewers reported severe issues with the app and collar functionality. The GPS feature barely works, and the collar fits poorly, making this product not worth the purchase.
The collar and app have major issues which make the product unreliable for the customers.
The app frequently crashes and doesn’t provide reliable functionality
The GPS tracking function is unreliable
Users experience issues with sizing and fit
Tip: Consider ordering a larger size.
The collar's 'tag' can get scuffed and dirty
The product has been criticized by all users, and there is no mention of any improvements over time.
negative
negative
No. Multiple reviewers reported the GPS feature to be faulty and rarely works (5% of the time).
No. The app’s step counter is not accurate and frequently fails to function.
None specified, but better buy a larger size than expected.
"I bought this collar directly from the SmartBuckle website. I thought it was a great concept. The ability to see my dogs location (even if it was slightly delayed), see her step count, and just have that peace of mind. The app crashes constantly! The step counter doesn’t work! The location works p..."
This collar has several functionality and design issues. Stay away until the manufacturer fixes these problems. Consider others.
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