The product arrived in disrepair, and customer service had to send a replacement. The experience was frustrating.
Delivered in disrepair.
Prevention: Review other options thoroughly.
The product was significantly damaged upon arrival, rendering it unusable.
Factors: N/A
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"The pictures explain it better than words. Couldn't believe a $900 crate was shipped and arrived like this. Customer service sent a new one and took money off so we'll see how the new one arrives."
Given the poor initial experience, buyers should be cautious and consider alternatives.
Sturdy, spacious dog crate with dual doors, ideal for medium to large dogs.
Highly sturdy and functional crate. Great design.
High-quality, durable crate with great features for dogs of all sizes.
Highly recommended for secure and durable pet containment.
Comfortable and durable dog crate mat, great for medium to large dogs.
Extremely sturdy and perfect for SUVs, highly recommended for travel with pets.