Vacqueen Stainless Steel Automatic Dog Water Fountain with 5 Filter & Sponge, Silver, Large: 2.64-gal
In a Nutshell
- Good customer service with issues during operation
Quick Verdict
The Vacqueen Stainless Steel Automatic Dog Water Fountain has mixed reviews. One user reported technical issues and difficulty with operation, while another highlighted excellent customer service.
Quick Stats
Pet Compatibility
Critical Warnings
The device stops working and is difficult to restart, which could be a significant issue for some users. It's generally unreliable.
Prevention: Check warranty and service options
Pros & Cons
Pros
-
Customer Service (1)
The customer service praised for handling the device replacement swiftly and proactively
Cons
-
Functionality Issues (1) high
The device frequently stops working and requires multiple restarts and disassembly, which is inconvenient and unreliable
Who Is This For?
✓ Best For
- • Dog Owners — Looking for an automatic water fountain with customer service focus
✗ Skip If
- • Dog Owners Requiring a reliable automatic water fountain — Would likely be disappointed.
Durability & Care
Factors: Touch buttons not working
Floor Compatibility
Rating Distribution
Highlighted Reviews
"I ordered this and had issues with the device. Cindy was outstanding. She worked with me to get it replaced and was extremely helpful and proactive. Very much a customer focused company"
"I spent 15-30+ minutes troubleshooting a water bowl 3 times in 5 days"
Bottom Line
Customers report mixed experiences with the Vacqueen Dog Water Fountain, with one user praising customer service. The device faces significant issues that could make some customers regret their purchase. Nevertheless, it may be a viable option for those prioritizing customer service.