The PlexiDor Performance Pet Door is praised for its easy installation and use, but one customer received only the rails, which was a disappointing experience. Overall, it seems to be a decent product for pets.
Incomplete order received (rails only).
Prevention: Ensure the order includes all necessary parts before purchase.
The door is very easy to install, making the setup process quick and straightforward
The flip lock mechanism is easy to use and helps pets understand when the door is closed.
One customer received only the rails and not the entire door, causing dissatisfaction.
Tip: Ensure the complete product is received as per the order details.
Customer felt the rails were overpriced depending on the context in which they were purchased. Additionally, customer was dissatisfied with the Flip Lock.
Tip: Wait to be sure that both rails and flip lock are in the box or else wait 2 to 3 days.
Yes, many users found the installation process to be very easy.
Contact customer service for assistance, as they may have been able to provide a reimbursement for your inconvenience.
There are no specific mentions for the cats, overall suitable for dogs and large pets.
"I didn't want to lock with the key each night. It's so easy to install and just slide down and flip the silver tabs over to lock. This also lets the dogs know when it's closed, so they don't run their head into the door."
"All I received from this order was the rails. When I called , was told the door was separate. Two rails for $90 seemed excessive. Chewy reimbursed me, tho."
PlexiDor Performance Pet Door is a good product with easy installation and use, but ensure you receive the correct parts for your order.
Sturdy and functional cat door with mixed user experiences on ease of use.
Highly durable and quiet cat door with easy installation
Highly recommended for easy installation and great functionality.
A good automatic coop door with some battery and design issues.
Cats love it and so do we. Overall a convenient and useful cat door.
A high-quality, functional dog and cat door.