The PetSpy XPro-3 Dog Training Collar has mixed reviews. While some users praise its durability and customer support, many report significant charging issues, non-functional units, and poor overall performance. Charging problems seem to be the most common and severe issue.
Non-functional collars can put users and pets in dangerous situations
Prevention: Avoid purchasing until issues are resolved.
Charging issues can render the product useless.
Prevention: Ensure proper charging and functionality before purchasing.
Users appreciate the durable construction of the collars.
PetSpy's customer service is praised for being helpful and responsive.
Multiple users report that the collars do not hold a charge or fail to charge at all.
Some users receive units that do not work out of the box.
The remote has been reported as non-functional, failing to turn on even after extended charging.
Some users report safety issues, such as almost drowning due to non-functional collars.
If you're considering the PetSpy XPro-3, be aware of the high risk of charging and functional issues. The customer support is strong, but the product's reliability is a serious concern.
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