Orivet Geno Pet Plus Dog DNA Breed Identification + Health Test
In a Nutshell
- Poor customer service with lack of communication.
- Significant delays in results delivery.
- Many customers never received their results.
Quick Verdict
The Orion Pet Plus Dog DNA Test Kit is severely hindered by poor customer service and delays in results delivery. While a few users had positive experiences, the majority encountered significant issues with customer support and prolonged waiting times for results.
Quick Stats
Pet Compatibility
Critical Warnings
Problematic testing results inconsistency
Prevention: Avoid buying.
Pros & Cons
Pros
-
Cheap price (1)
This product is cheaper than other DNA tests on the market.
Cons
-
Poor Customer Service (6) critical
Most customers encountered unresponsive customer support.
-
Result Delivery Delayed (3) major
Many users experienced significant delays in receiving their test results.
Tip: Choose a different brand with quicker results.
Who Is This For?
✓ Best For
- • Budget-conscious buyers — It is cheaper compared to competing brands.
✗ Skip If
- • Those needing immediate test results — Customers advised their results often arrived late or never.
Durability & Care
Cleaning Methods
Rating Distribution
Common Questions
When can I expect to receive my results?
Expect a considerable delay in receiving such results, ranging from weeks to never.
Is the testing reliable and accurate?
No, the product does not garantuee reliability.
Highlighted Reviews
"So far so good I haven't had any complaints yet. Every time I call I do leave a message but they called me right back promptly they always answer my questions and go above and beyond to answer questions so far so good just sent my test in waiting for my results."
"There is honesty nothing good to say about Orivet. I am a very patient person but I am tired of being strung along when all I want to my puppy to come home which can’t happen until they give my breeder his paternity. I was supposed to have the information and my puppy over two weeks ago. This is a..."
Bottom Line
Due to significant customer service issues, this DNA testing service is not recommended. Prospective buyers should consider more reliable and responsive alternatives.