Side by Side Neutral Starter Pack Meal Plan Bundle
In a Nutshell
- Positive reviews highlight nutritional benefits and pet enjoyment
- Negative reviews point to frequent expiring issues and lackluster customer service
- Customer service should improve to maintain trust regarding quality
Quick Verdict
Side by Side pet food has received varying reviews. While some customers praise the quality, others have had persistent issues with expired products and poor customer service.
Quick Stats
Pet Compatibility
Critical Warnings
Expired food received multiple times despite contacts
Prevention: Check expiration dates before purchase and contact customer service promptly if issues arise.
Ineffective customer service regarding expired products.
Prevention: Double-check expiration dates before purchasing and be cautious with customer reviews.
Pros & Cons
Pros
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High Nutrition (1)
High nutrition qualiy guarantees a healthy pet
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Energy (1)
The food gives dogs energy and vitality.
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Quality (1)
High-quality ingredient guarantees the food quality.
Cons
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Failed Customer Service (2) critical
Inconsistent customer representative promises led to further repeating problems.
Tip: Evaluate customer service over the expired items overall reliability
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Expired Items (3) major
Recent reviews mention receiving expired food.
Tip: Double-check expiration dates before purchasing.
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Exceptional Bad Response Time (1) medium
Recent reviews mention relatively higher response times, which should be improved.
Tip: Set priorities to the quality checks when the feedback starts crawling.
Who Is This For?
✓ Best For
- • Pet owners looking for high-quality pet food — The food provides excellent nutrition and digestive benefits to pets.
✗ Skip If
- • Pet owners concerned about customer service issues and expired products — Recent reviews highlight recurring problems with customer service and expired food deliveries.
Durability & Care
Factors: Storage conditions, Feedback verification
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
Is the Side by Side Neutral Starter Pack Meal Plan Bundle safe for my dog?
The food is generally safe and beneficial for dogs, providing good nutritional value and positive health impacts such as a shiny coat and increased energy. However, there have been issues with expired products, suggesting caution and thorough checks before purchase. Also be vigilant about the respiratory cycle, ie., respomse time factors which should be analysed periodically.
What are the common complaints about this product?
Some customers have reported receiving expired products multiple times, despite contacting customer service. Additionally, there have been complaints about ineffective customer service and longer response times.
Highlighted Reviews
"Our dog has never enjoyed her food as much as she enjoys Side by Side Pet food! She starts jumping the minute we begin putting her food out, and she gobbles it up. Not only did she not particularly like all the other brands we’ve tried, but some of those other brands gave her an upset tummy. The b..."
"Will give zero star if I can. I ordered this product several days ago and I figured everything in the box expired months ago. I contacted Chewy and they told me they will make sure they check the expiration date before sending it out. Then, I got another box of expired food! I contacted again, guess..."
Bottom Line
This product has mixed reviews primarily due to quality and customer service problems. If the expired issue solidifies it won't be suitable for pet owners concerned about food quality. Also, it is important to note the quality perception might improve near future as it has gotten late responses from the company.