Pet Supplies
EOX Cat Water Fountain Replacement Filters, White, Small, 12 count

EOX Cat Water Fountain Replacement Filters, White, Small, 12 count

By EOX 1 reviews analyzed Updated Oct 2023 5% confidence
10.0 /10
Quality
0.0
Value
0.0
Design
0.0
Function
10.0
Durability
0.0
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In a Nutshell

  • Chewy's customer service handled the issue professionally.
  • The product itself did not fit the customer's fountain, but suitable filters were sent after the exchange.
  • Customer satisfaction is attributed mostly to the fantastic service provided by Chewy’s.

Quick Verdict

The customer’s experience with Chewy’s customer service was exceptional. The replacement filters did not fit, but Chewy’s was swift in providing the correct ones and credited the account for the incompatible filters. The overall rating reflects the excellent customer service rather than the physical performance of the replacement filters.

Quick Stats

Reviews Analyzed 1
Would Recommend 100%
Would Buy Again 100%
Avg Lifespan null

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Suitable

Pros & Cons

Pros

Cons

Who Is This For?

✓ Best For

✗ Skip If

Durability & Care

Expected Lifespan Unknown

Cleaning Methods

✗ Machine wash
✗ Hand wash
✗ Spot clean

Floor Compatibility

⚠️ Hardwood
⚠️ Tile
⚠️ Carpet
⚠️ Vinyl
⚠️ Laminate

Rating Distribution

5.0
1 reviews
5★
100%
4★
0%
3★
0%
2★
0%
1★
0%

Highlighted Reviews

— howard

"I made a mistake and ordered replacement filters which did not fit in my cat water fountain. Chewy's was kind enough to credit my account for the wrong ones and shipped me the right ones. Their refund policy is terrific."

—

""

Bottom Line

This product had some compatibility issues, but Chewy's outstanding customer service saved the day. For this reason, the product receives high overall ratings

10.0 /10
— Exceptional

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