The DOGNESS Automatic Smart App Mini Dog & Cat Feeder has mixed reviews, with several users experiencing significant problems with setup, app functionality, and device reliability.
No reset method for the device
Users mention the setup process is straightforward and easy, which with no issues in connecting the device and easy self-cleaning.
Many users report difficulties connecting the device to Wi-Fi.
The app associated with the device is frequently mentioned to be unreliable and ill-designed.
Tip: None mentioned
Numerous customers reported that the device became unusable after a few months
Several reviewers mentioned poor customer support, including unavailable support and unhelpful online resources.
Tip: Contacting Alternative Customer Support
Recent reviews indicate a steep decline in functionality and durability,
neutral
negative
Factors: Connectivity issues
The app language issue and connecting was a big problem
"Great feeder for a cat. Capacity is large enough for probably at least a week depending on the type of dry food and how much you feed them. Set up was super easy,"
"Item arrived and 2 hours later still having trouble getting it set up on wifi. Cannot use 5G The website is not helpful and when I called customer service, I got a voicemail. Will definitely be sending this back"
Given the frequency of high-severity issues reported, consider this product only if you are prepared to troubleshoot extensively. Otherwise, explore more reliable alternatives.
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