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DOGNESS Automatic Smart App Dog & Cat Feeder

DOGNESS Automatic Smart App Dog & Cat Feeder

By DOGNESS 4 reviews analyzed Updated Oct 2023 70% confidence
4.9 /10
Quality
3.0
Value
3.5
Design
4.0
Function
3.0
Durability
2.0

In a Nutshell

  • Feeder offers smart app features and separate feeding wheels
  • Frequent motor failures and connectivity issues
  • Customer support is lacking, with unresponsive service

Quick Verdict

The DOGNESS feeder has a user-friendly app and versatile feeding options but suffers from frequent motor failures and connectivity issues. Avoid if long-term reliability is a concern.

Quick Stats

Reviews Analyzed 4
Would Recommend 25%
Would Buy Again 25%
Avg Lifespan about 6 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Suitable

Critical Warnings

high

Possible health risks if pets are unable to eat due to feeder failures

Prevention: Regular checks and checks and preparation of alternative feeding systems for backup.

high

Customer support uncooperative

Prevention: Attempt contacting support multiple times or alternative communication methods

Pros & Cons

Pros

  • App features (1)

    The app is user-friendly and allows easy scheduling of feedings.

  • Design versatility ()

    The feeder has separate wheels for different food sizes, which is convenient for varied diets.

Cons

  • Durability issues (1) critical

    The feeder often fails after a short period, becoming non-functional.

  • App connectivity (1) major

    Users face frequent connectivity problems, which limit the functionality of the app.

  • Motor reliability (1) major

    The motor frequently fails, requiring frequent restarts and manual feeding.

  • Customer support (1) major

    User experience with customer support is poor, with unresponsive service.

Quality Trend: Declining

Based on user reports, the feeders are less reliable and more prone to failures resulting in connectivity problems over time.

Older Reviews Said:

mixed

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Pet owners with a somewhat forgiving attitude toward technical issues — With a willingness to tolerate frequent disruptions and repairs.

Skip If

  • Pet owners who require reliable, hassle-free feeding solutions — Given the frequent motor and connectivity failures, as well as the lack of adequate customer support.

Durability & Care

Expected Lifespan up to 6 months

Factors: Frequency of use, Motor reliability, Connectivity issues

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Avoid frequent Wi-Fi network changes
  • 💡 Place the device near the router

Floor Compatibility

Hardwood
Tile
⚠️ Carpet
Vinyl

Rating Distribution

1.3
4 reviews
5★
25%
4★
0%
3★
0%
2★
0%
1★
75%
App features (1) Motor reliability (1)

Common Questions

Does this feeder support 5GHz Wi-Fi networks?

Yes, does not support 5GHz

Highlighted Reviews

— Wibble1

"Bought this to feed my pup when I'm not at home. I like that it has 2 different feeding wheels for different kinds of food sizes. The app is easy to use, so far so good!"

— SHELDON

"I'm sad to say I will be returning it tomorrow. Tried..."

Bottom Line

Given the high number of reported failures and the lack of effective customer support, consider other options that may provide better-long term reliability.

4.9 /10
Below Average