DOGNESS Automatic Smart App Dog & Cat Feeder
In a Nutshell
- Feeder offers smart app features and separate feeding wheels
- Frequent motor failures and connectivity issues
- Customer support is lacking, with unresponsive service
Quick Verdict
The DOGNESS feeder has a user-friendly app and versatile feeding options but suffers from frequent motor failures and connectivity issues. Avoid if long-term reliability is a concern.
Quick Stats
Pet Compatibility
Critical Warnings
Possible health risks if pets are unable to eat due to feeder failures
Prevention: Regular checks and checks and preparation of alternative feeding systems for backup.
Customer support uncooperative
Prevention: Attempt contacting support multiple times or alternative communication methods
Pros & Cons
Pros
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App features (1)
The app is user-friendly and allows easy scheduling of feedings.
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Design versatility ()
The feeder has separate wheels for different food sizes, which is convenient for varied diets.
Cons
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Durability issues (1) critical
The feeder often fails after a short period, becoming non-functional.
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App connectivity (1) major
Users face frequent connectivity problems, which limit the functionality of the app.
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Motor reliability (1) major
The motor frequently fails, requiring frequent restarts and manual feeding.
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Customer support (1) major
User experience with customer support is poor, with unresponsive service.
Quality Trend: Declining
Based on user reports, the feeders are less reliable and more prone to failures resulting in connectivity problems over time.
mixed
negative
Who Is This For?
✓ Best For
- • Pet owners with a somewhat forgiving attitude toward technical issues — With a willingness to tolerate frequent disruptions and repairs.
✗ Skip If
- • Pet owners who require reliable, hassle-free feeding solutions — Given the frequent motor and connectivity failures, as well as the lack of adequate customer support.
Durability & Care
Factors: Frequency of use, Motor reliability, Connectivity issues
Cleaning Methods
Care Tips from Users
- 💡 Avoid frequent Wi-Fi network changes
- 💡 Place the device near the router
Floor Compatibility
Rating Distribution
Common Questions
Does this feeder support 5GHz Wi-Fi networks?
Yes, does not support 5GHz
Highlighted Reviews
"Bought this to feed my pup when I'm not at home. I like that it has 2 different feeding wheels for different kinds of food sizes. The app is easy to use, so far so good!"
"I'm sad to say I will be returning it tomorrow. Tried..."
Bottom Line
Given the high number of reported failures and the lack of effective customer support, consider other options that may provide better-long term reliability.