Most cats enjoy the taste, but there are concerns about freshness and price increases. Some users reported slimy and blue contents, which is alarming.
Spoilage and contamination issues reported
Prevention: Check contents immediately upon receipt and contact customer service if any issues are found.
Many reviewers praise the high quality of the ingredients, especially the shredded chicken.
Most cats love the taste and texture of this food.
Some users reported receiving slimy and blue contents, which is a major health concern.
Tip: Contact customer service immediately if this issue is encountered.
The price has increased significantly, affecting the value perception.
Some cats found the food too dry after drinking the broth.
Some recent reviews mention spoilage issues, indicating a decline in quality.
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Most users report high quality, but there are concerns about inconsistency and spoilage.
Mixed reviews on customer service; some found it satisfactory, while others did not.
"My cat LOVES this shredded chicken. Its a little hard finding canned chicken that is shredded and not chunked. Its great quality consistently as well. Only wish it was closer to the original price (used to be ~10 now its ~16)."
"Mixed bag. Opened it and it was slimy and blue! I see others have had the same issue. First rep I talked to said 'oh sorry just return!' Like it was no biggie. Second rep was much more understanding and refunded. Chewy always makes it right but it’s getting frustrating."
This product is a solid choice if you can ensure freshness and are willing to pay a higher price. However, the issues with spoiled contents are a major concern that needs to be addressed by the manufacturer.
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