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Etna Picket Fence Adjustable Pet Gate, White

Etna Picket Fence Adjustable Pet Gate, White

10 reviews analyzed Updated Oct 2023 90% confidence
4.3 /10
Quality
3.1
Value
4.5
Design
5.0
Function
4.0
Durability
2.8
Buy on Chewy

In a Nutshell

  • Gate is cute and adjustable.
  • Frequent shipping damage reported.
  • Customer service responsive but issue persists.

Quick Verdict

The Etna Picket Fence Adjustable Pet Gate is aesthetically pleasing but has significant durability issues. Many users report receiving the product broken, and the packaging is insufficient to protect it during shipping.

Quick Stats

Reviews Analyzed 10
Would Recommend 30%
Would Buy Again 30%
Avg Lifespan 1-3 months

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Caution

Critical Warnings

critical

Open top slats pose a risk to smaller pets.

Prevention: Supervise pets when using the gate or consider alternative designs.

Pros & Cons

Pros

  • Aesthetic Design (2)

    The gate is appealing and versatile in terms of fit.

  • Customer Service (2)

    Chewy's customer service is responsive and helpful.

Cons

  • Fragile Construction (7) major

    The gate is often broken upon delivery due to poor packaging.

  • Poor Packaging (5) major

    The packaging is not protective enough, leading to frequent breakage.

    Tip: More secure packaging solutions are needed to avoid future damages.

  • Safety Concerns (1) critical

    The open top slats can pose a risk to smaller pets.

  • Wasteful Replacements (1) major

    Some customers had to return broken gates multiple times.

    Tip: Asking the company to revise the packing process.

Quality Trend: Declining

Many recent reviews highlight the ongoing issue of receiving broken gates.

Older Reviews Said:

More mixed, with some positive notes on design and customer service.

Newer Reviews Say:

Overwhelmingly negative due to recurring durability issues.

Who Is This For?

✓ Best For

  • • Pet owners looking for a cute and adjustable gate — The gate's design and adjustable features make it aesthetically pleasing and versatile.

✗ Skip If

  • • Pet owners with small pets — The open top slats pose a safety risk to smaller pets.
  • • Those prioritizing durability — The gate is frequently damaged during shipping due to poor packaging.

Durability & Care

Expected Lifespan Up to a few months

Factors: Shipping damage, Poor packaging

Cleaning Methods

✗ Machine wash
✗ Hand wash
✗ Spot clean

Rating Distribution

1.9
10 reviews
5★
30%
4★
10%
3★
0%
2★
0%
1★
60%
customizable (1) design (1) responsive (2) poor quality packaging (2) fragile construction (5)

Common Questions

Is the gate sturdy enough for heavy pets?

No, the gate is fragile and often damaged during shipping, making it unsuitable for heavier pets.

Highlighted Reviews

— Samantha

"Ordered 3 of these picket fence gates, but all 3 came with broken spikes. The packaging has no padding at all so I can see through shipping it can easily get beaten up. Chewy was amazing, they sent me 3 more but 2/3 were still broken upon arrival."

Bottom Line

If you're looking for a pet gate purely for aesthetics and don't mind handling potential durability issues, you might consider this product. Otherwise, it's advisable to look for a more robust alternative. Only recommendable if you're okay with frequently replacing it due to shipping damages.

4.3 /10
— Below Average

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