The Findster Duo+ GPS tracker is plagued by short range and connectivity issues. Many users report it fails to track their pets accurately, especially in wooded or hilly areas. Customer service and device reliability are also major concerns. While a few users have found workarounds, the overall consensus is that this product is not reliable for its intended use.
Short tracking range and frequent disconnections
Users found modifications, like wrapping the tracker with cloth tape, improved its attachment to the pet collar.
Some users found the tracker useful for hiking or outdoor activities where pet visibility is maintained.
The tracker frequently loses connection and provides inaccurate location data, even within short distances.
The tracker often disconnects from the app, making it unreliable for tracking pets, especially in areas with obstacles.
Unresponsive and ineffective customer service frustrates many users who seek help for device issues.
The device is not suitable for use in areas without cell service, and does not function well when the Guardian and Pet modules stray far apart.
Multiple users reported issues with the device not working as advertised, with frequent disconnections and short range.
neutral
negative
The tracker is designed to work without cell service, but users report frequent disconnections and short range, making it unreliable in such areas.
The tracker struggles in wooded or hilly areas, often losing connection and providing inaccurate location data.
The tracker is too large and bulky for smaller pets like cats, making it more suitable for medium to large dogs.
"I use the Findster Duo when hiking with my Golden. For others reading the reviews, I wrapped some cloth medical tape around the screw/band that holds the tracker to the collar and I have never had it come off. I hike with my phone anyway, so keeping the module in my backpack or pocket isn't that big..."
"I purchased it and it has a bad module. We have been reaching out to Findster, and they won't replace, but instead keep insisting that it is working. Such an expensive mistake buying this product."
Given the numerous reports of short range, connectivity problems, and poor customer service, the Findster Duo+ GPS tracker is not recommended. While a few users have managed to make it work with modifications, the overall reliability is too low to justify the purchase price. Buyers should look for alternative GPS trackers with better reviews and reliability.
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