The Sure Petcare Animo Dog Activity & Behavior Monitor has a user-friendly app and good customer service, but functionality issues were reported. The product offers more information than FitBark but lacks rechargeable battery.
The device did not turn on and had connectivity issues.
Prevention: None mentioned
App is more user-friendly compared to competitors.
Superior customer service compared to competitors.
Better customer service.
The product does not have a rechargeable battery.
Tip: None mentioned
Users experienced issues with the app.
Tip: Creating an account online
Users reported problems with the device turning on and connecting to the app.
Tip: Changing the battery and checking for updates
No, it does not have a rechargeable battery.
"This item gives more information than Fitbark and has a more user-friendly app. You can't recharge the batter like Fitbark however the customer service is much better. I would never recommend Fitbark after using their product and having terrible customer service. Animo is also a slightly better ..."
"I purchased this in the hopes that I could keep my dog healthy, and it was a total waste of $80. We assembled it and it wouldn't turn on or flash like it should've, I changed the battery with a more expensive one. The app is trash, when I tried to make an account it got stuck on the uploading a p..."
Consider this product if you need more detailed information and better customer service, but be prepared for possible technical problems.
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