K9 Natural New Zealand Hoki & Beef Feast Grain-Free Freeze-Dried Dog Food is a high-quality option that many dogs enjoy. It is easy to use but comes at a higher price point. Some users have reported issues with the texture and customer service.
Customer service issues with returns and replacements.
Prevention: Contact customer service carefully
Do not buy from Chewy due to powdery product and customer service.
Prevention: Buy from trusted suppliers.
Users appreciate the high-quality ingredients used in the food.
Dogs enjoy the taste and texture of this food.
Easy to use and store, making it convenient for pet owners.
Beneficial for dogs with digestive issues.
Users praise the ingredients for being healthy.
Considered expensive by some users.
Some users received the product in a powdery state.
Poor customer service experiences reported.
Yes, it is gentle on the stomach and doesn't irritate IBD.
Sometimes the food may arrive in a more powdery state than expected.
Customer service has been reported as poor, with delays and issues in processing returns and replacements.
"Freezes dried is healthier than other types of dog food and more convenient than fresh."
"I love K9 Naturals but do not buy this from Chewy. Received today and it's almost powder like. Contacted customer service and was told that they have to received the returned product before they can ship the replacement out? My baby will be out of food. Try Amazon, they have better customer service...."
A premium dog food choice with great quality and convenience, but be prepared for a higher price and potential issues with texture and customer service.
Mixed reviews; good for some dogs, but quality issues reported.
Recent changes have significantly impacted quality and customer satisfaction.
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