Hill's Science Diet Adult Sensitive Stomach & Sensitive Skin Tender Turkey & Rice Stew Wet Dog Food
In a Nutshell
- Over 50% of reviews mention packaging and shipping issues.
- Significant portion of customers note dented and moldy cans.
- Customer service responses are overwhelmingly dissatisfactory.
Quick Verdict
Hill's Science Diet Wet Dog Food is generally well-received for taste but suffers from significant packaging and quality issues, leading to a mixed reception. The product quality does not match the price point, causing dissatisfaction among buyers who have reported multiple instances of dented and moldy cans.
Quick Stats
Pet Compatibility
Critical Warnings
Damaged and moldy cans frequently reported
Prevention: Improved packaging and handling practices by the supplier.
Pros & Cons
Pros
-
Flavorful Content (3)
The dog food is reported to be tasty and enjoyed by Dogs.
Cons
-
Packaging Issues (5) major
Multiple reviews mention dented and even moldy cans due to inadequate packaging.
Tip: Reviewers suggest using a plastic container that fits over the cans to prevent damage during shipping.
Quality Trend: Declining
Recent reviews report an increase in packaging issues, affecting the overall quality perception of the product.
Some positive experiences noted.
Inconsistent quality and frequent issues mentioned.
Who Is This For?
✓ Best For
- • Pet owners looking for a sensitive diet option for their dogs — The food is designed to be gentle on dogs with sensitive stomachs and skin.
✗ Skip If
- • Owners who prioritize packaging and shipping quality — Frequent issues with damaged goods and inadequate packaging.
Durability & Care
Factors: Shipping conditions significantly impacting product integrity and duration of use.
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
How should the cans be packaged to prevent damage?
Customers suggest using a plastic container that fits over the 12-pack to protect the cans during shipping.
Is the product suitable for dogs with sensitive stomachs and skin?
Yes, the product is designed for dogs with these conditions.
Approximatly how long will the canned food last?
Once opened, contents should be refrigerated and consumed or discerned within 2 to 3 days.
Highlighted Reviews
"My sweet Buddy loves this - I mixed half of a can with his Hills sensitive diet kibble, and he ate the whole thing and now he's snoring away contentedly. He had a hard life before he was rescued by a great group of people from living on the streets and before I adopted him. I'm so happy that he ca..."
"Two of the four cases had badly dented cans. Every delivery has a couple, and I just throw them out. But this delivery had 10 badly dented cans. The box was in good shape, so it appears that they were dented at the warehouse and shipped anyway. I won't use dented cans, as often we're thrown out. I w..."
Bottom Line
Due to the frequent shipping issues and questionable quality, it's advisable to find more reliable alternatives unless these issues are addressed by the supplier. Customers desiring a reputable brand should stick to a reliable retailer or consider another product line.