Pet Supplies Reliable for basic features Durability and Connecitvity Issues Ease of Use Trending Down

PetSafe Smart Feed Automatic Pet Feeder for iPhone & Android, 12-meal

By PetSafe 9 reviews analyzed Updated Oct 2023 85% confidence
6.8 /10
Quality
6.0
Value
6.5
Design
6.0
Function
7.0
Durability
5.5

In a Nutshell

  • Convenient and reliable automated feeder.
  • Durability and connectivity issues reported.
  • Great for frequent travelers and pet owners seeking automated feeding solutions.

Quick Verdict

The PetSafe Smart Feed Automatic Pet Feeder is a reliable option for automated pet feeding, offering convenience and reliability yet some users encountered issues.

Quick Stats

Reviews Analyzed 9
Would Recommend 78%
Would Buy Again 70%
Avg Lifespan 6 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Suitable

Critical Warnings

high

Frequent WiFi connectivity issues and mechanical failures.

Prevention: Regular maintenance and monitoring

critical

Potential fire hazard if overheating occurs.

Prevention: Ensure adequate ventilation and monitor closely

Pros & Cons

Pros

  • Consistent Feeding (5)

    The feeder dispenses food at scheduled times, ensuring pets are fed even when owners are away.

  • Easy to Use (4)

    The feeder is straightforward to set up and use, with an intuitive app for scheduling and monitoring.

  • Peace of Mind (3)

    Pet owners feel secure knowing their pets are fed even when they are not at home.

Cons

  • WiFi Connectivity Issues (3) major

    The feeder frequently loses WiFi connection, causing disruption in feeding schedules.

    Tip: Manual resets may resolve the issue, but it is not a long-term solution.

  • Durability Concerns (3) critical

    The feeder is prone to breaking down, with several users experiencing multiple failures.

    Tip: null

  • Noise Levels (1) minor

    The feeder is quite loud when dispensing food, which may startle some pets.

    Tip: null

Quality Trend: Declining

Several users mentioned decline in quality and multiple replacements, durability issues.

Older Reviews Said:

Positive

Newer Reviews Say:

Negative

Who Is This For?

Best For

  • Frequent travelers — Ensures pets are fed even when owners are away.
  • Busy pet owners — Allows for scheduled feedings, reducing the need for manual feeding.
  • Pet owners with multiple pets — Can handle larger quantities of food and multiple feedings.

Skip If

  • Pet owners with WiFi connectivity issues — The feeder relies on a stable WiFi connection for functionality.
  • Pet owners on a tight budget — The feeder is on the expensive side and may require frequent replacements due to durability issues.
  • Pet owners with noise-sensitive pets — The feeder can be quite loud, which may startle some pets.

Durability & Care

Expected Lifespan 3 months to 9 months

Factors: Wi-Fi reconnecting, Heavy usage, food consumption

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Check WiFi connectivity
  • 💡 Regular maintenance
  • 💡 Clean the feeder regularly

Floor Compatibility

Hardwood
Tile
Carpet
Vinyl
Laminate

Rating Distribution

4.3
9 reviews
5★
67%
4★
0%
3★
11%
2★
0%
1★
22%
reliable (3) convenient (4) WiFi issues (3) durability (3)

Common Questions

How durable is the PetSafe Smart Feed Automatic Pet Feeder?

The durability of the feeder is questionable, with multiple users reporting failures within a few months of use. Regular maintenance is recommended.

Is the feeder compatible with different bowl types?

Yes, the feeder is compatible with stainless steel and glass bowls.

Can the feeder be used outdoors?

While it can be placed outdoors, it must not be exposed to dampness and must be kept out of direct sunlight to prevent overheating.

Highlighted Reviews

— Toni

"We leave a lot on the weekends and go out of town camping. This gives me piece of mind they are fed at a consistent time I can still lock up my house and set my alarms without giving out a key to a friend or the friend setting off my house alarm just to get in and feed my cats. It also holds a lot..."

— Sherri

"The first broke after four months of use. It refused to find the WiFi network anymore, no matter how many times I rebooted. Its replacement broke after two weeks, and this one started off by dispensing ALL of the food; when I went over to turn it off it was very hot to the touch, as though it could ..."

Bottom Line

Despite its functionality, users may face durability and connectivity concerns. Great for hassle-free feeding, but consider potential issues and frequent check required.

6.8 /10
Good