Pet DNA Testing Quality Concerns
Koko Genetics Starter Cat DNA Test

Koko Genetics Starter Cat DNA Test

By Koko Genetics 2 reviews analyzed Updated Oct 2023 50% confidence
5.5 /10
Quality
6.5
Value
5.5
Design
6.0
Function
7.0
Durability
6.0

In a Nutshell

  • Accurate breed information provided
  • Missing swabs and lack of English instructions reported
  • Customer dissatisfaction due to poor customer support

Quick Verdict

The Koko Genetics Starter Cat DNA Test provides accurate results but has issues with packaging and customer service.

Quick Stats

Reviews Analyzed 2
Would Recommend 50%
Would Buy Again 50%
Avg Lifespan Not applicable

Pet Compatibility

🐕 Dogs
Caution
🐈 Cats
Suitable

Critical Warnings

high

Missing components and lack of instructions

Prevention: Contact customer support for resolution.

Pros & Cons

Pros

  • Accurate Results (1)

    The test confirms breed expectations and mixes.

Cons

  • Missing Swabs (1) major

    No swabs or English instructions provided in the order.

    Tip: Contacting customer support for a replacement might be necessary.

Who Is This For?

Best For

  • Cat owners looking for breed information — Provides accurate breed identification

Skip If

  • Those who prefer products with clear instructions — Lacks English instructions and missing swabs

Durability & Care

Expected Lifespan Not applicable

Cleaning Methods

Machine wash
Hand wash
Spot clean

Floor Compatibility

⚠️ Hardwood
⚠️ Tile
⚠️ Carpet
⚠️ Vinyl
⚠️ Laminate

Rating Distribution

3.0
2 reviews
5★
50%
4★
0%
3★
0%
2★
0%
1★
50%
Missing components (1)

Common Questions

Does the product have low customer satisfaction?

Yes, due to missing components and lack of instructions in English.

Is the product worth the price?

Mixed experiences but overall, no.

Is there a guarantee on getting swabs and directions?

Seems to be a common issue- reviewer suggests contacting customer support immediately.

Highlighted Reviews

— Lisa 1 found helpful

"I had a feeling about what kind of breeds my rescue kitty could be. The test confirmed what I thought, plus other breeds mixed in there. She has since passed & I am so glad I got it done."

— Tammy

"When we received the order there were no swabs or any directions in English. Order a different brand not very pleased"

Bottom Line

While the DNA test can provide valuable insights, the issues with packaging and customer service are significant concerns.

5.5 /10
Below Average