The New Age Pet ECOFLEX Horizon Dog Crate offers a sturdy and attractive design, but there are concerns about delivery issues and missing parts. The crate is easy to assemble but lacks durability in long-term use. Some owners were satisfied with its design and ease of use.
Easy to assemble without tools.
Attractive and stylish design.
Consistent praise for the sturdy material.
Episodic issues in the delivery process
Missing or broken parts on arrival.
Tip: Contact customer support for replacement parts.
Box does not have instructions on how to build crate.
Tip: Instructor videos show users how.
Based on user reviews, the crate has sturdier materials, but several users had issues with the product being cracked and missing parts. Failure not detailed.
Yes, many users found the crate easy to put together, often with just one tool, assuming full crate delivered.
"This item was easy to put together with only one tool. It’s sturdy and more attractive than traditional crates."
"Finally received yesterday, was delivered to my neighbor. The box was in horrific shape and two of the parts were crushed. I have contacted New Age Pet as information on box stated."
This crate is a mixed bag. It's stylish and functional but plagued by delivery and quality issues. Potential buyers should be cautious and consider contacting customer service before purchase. If you're willing to take a chance, just be prepared for potential issues and hope for a smooth delivery.
Highly recommended portable kennel for cats and small dogs with great visibility and ease ...
Soft-sided dog crate with mixed durability and size issues.
A highly recommended, durable, and portable dog crate.
A sturdy, foldable crate with mixed reviews on durability.
Portable and easy to set up, good for travel and short-term use.
Stylish but durability issues mentioned.