The Frisco Plastic Dog & Cat Kennel has mixed reviews due to quality issues and poor customer service. Many users report the kennel breaking easily, especially for larger or stronger dogs. Some praise the design and size, but overall, the product seems to have durability concerns and inconsistent customer support.
Unable to contain pets for higher precuter
Prevention: None mentioned
Sufficient room for pets to stand and stretch.
Kennel parts, such as the door and sides, break easily.
Kennel material is not sturdy and prone to breaking.
Packages are often delivered damaged due to poor handling.
Tip: Require special shipping instructions.
Older reviews mention better construction and durability, while newer reviews consistently report degradation in build quality.
Mixed but leaning towards positive
Majority negative
Factors: pet size, strength of the pet, usage
No, the kennel is not suitable for large or strong dogs as it breaks easily.
The kennel lasts approximately 6-12 months, depending on the pet's size and strength.
The kennel is not suitable for machine washing but can be spot cleaned or hand washed with mild detergent.
"This crate works great for our pup. She has more room now to stand up and stretch. She loves it. - Annie"
"The delivery service left the package uncovered. During a rainy day. Even though I have a covered patio. Very upset and ticked off about this. Would think that chewy would take a little bit better care of their shipments - Jeff"
Although some users praise the design and size, the Frisco Kennel's durability issues and poor customer service make it a questionable choice. Pet owners, especially those with larger or stronger dogs, should consider more robust alternatives.
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