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PetSafe Dog & Cat SmartDoor Plus

PetSafe Dog & Cat SmartDoor Plus

By PetSafe 3 reviews analyzed Updated Oct 2023 90% confidence
5.3 /10
Quality
6.0
Value
6.0
Design
6.5
Function
5.5
Durability
4.0

In a Nutshell

  • Easy to install and use; quick pet adaptation
  • Durability issues reported; malfunctioning
  • Potential issues with battery life and functionality
  • Caution with current model; new model hinted

Quick Verdict

The PetSafe Dog & Cat SmartDoor Plus has mixed reviews. It's easy to install and use, but there are durability concerns and some reported flaws in functionality.

Quick Stats

Reviews Analyzed 3
Would Recommend 33%
Would Buy Again 30%
Avg Lifespan 6 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Caution

Pros & Cons

Pros

  • Easy to install (3)

    Users found the installation straightforward.

Cons

  • Flap held open error (1) major

    The door sometimes fails to close properly.

    Tip: Manually push the door to lock it.

  • Battery life issues (1) major

    Battery loses charge capacity quickly after a few cycles.

    Tip: Keep the door plugged in to maintain charge.

Who Is This For?

Best For

  • Pet owners seeking a simple automatic door — Easy installation and quick pet adaptation.

Skip If

  • Those concerned about durability — Reported malfunctions and short battery life.

Durability & Care

Expected Lifespan 2 weeks to a few years

Factors: Warning about waterproof power adapters and batteries

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Address the 'flap is held open' error
  • 💡 Use standard socket for consistent power
  • 💡 Read customer reviews before installing

Floor Compatibility

Hardwood
Tile
Carpet
Vinyl
Laminate

Rating Distribution

3.3
3 reviews
5★
33%
4★
33%
3★
0%
2★
0%
1★
34%
battery life (2) door construction (1)

Common Questions

Does the battery drain quickly?

Yes, users report that the battery loses charge capacity quickly after a few cycles.

Is the door easy to install?

Yes, many users found the installation straightforward.

Highlighted Reviews

— Jennifer

"All four of my picky girls love this. I wish it was grain free, but if it was they probably wouldn’t eat it."

— Jameelea

"I would not buy this door because of some of the responses, I would not purchase it from the online forums show if the user is buying this door and it goes jammed or stops working after 3 weeks, most of the problems their will be disgruntled customers. If the recomendation is to keep buying their do..."

Bottom Line

For basic needs, this door works well, but be prepared for potential durability issues and occasional malfunctions. Mention of a new model order is a sign to be cautious if considering this model.

5.3 /10
Average