Tether Tug Outdoor Dog Toy
In a Nutshell
- Majority of customers did not receive their orders.
- Customer service is criticized for being unresponsive and unhelpful.
- A few positive reviews mention the toy's durability, but overall sentiment is negative.
Quick Verdict
The Tether Tug Outdoor Dog Toy has received numerous complaints about non-receipt of orders and poor customer service. The few positive reviews mention durability, but the overall sentiment is overwhelmingly negative.
Quick Stats
Pet Compatibility
Critical Warnings
Customers often do not receive a response from customer service.
Numerous complaints about not receiving the ordered product.
Prevention: Avoid ordering from Tether Tug or use a reliable third-party service to ensure delivery.
Pros & Cons
Pros
-
Durability (1)
The toy is reported to last over 5 years under normal use.
Cons
-
Non-Receipt of Orders (8) critical
Multiple customers reported not receiving their orders.
-
Poor Customer Service (8) major
Customer service is repeatedly criticized for being unresponsive and unhelpful.
Quality Trend: Declining
The quality of customer service and order fulfillment has significantly declined.
mixed
negative
Who Is This For?
✓ Best For
- • Dog owners looking for a durable toy — The toy has been reported to last over 5 years, which can be beneficial for dogs that chew aggressively.
✗ Skip If
Durability & Care
Cleaning Methods
Floor Compatibility
Rating Distribution
Highlighted Reviews
"man, this thing seemed to last forever...over 5 years. However, our healers finally got the best of it. Will definatley get another one."
"Ordered this in September directly from Tether Tug and we are right into November and still haven't received it. I looked up the reviews (which I should have done before buying) and so many people never received their product. I sent so many emails trying to get an update and it was so disappointing..."
Bottom Line
Due to the high number of negative reviews and delivery issues, it is recommended to look for alternative dog toys from more reliable manufacturers. If you proceed, be cautious and monitor delivery closely.