Pet Ramp User Reported Quality Issues Trending Down
Pet Gear Free-Standing Extra Wide Carpeted Dog Car Ramp

Pet Gear Free-Standing Extra Wide Carpeted Dog Car Ramp

By Pet Gear 19 reviews analyzed Updated Oct 2023 75% confidence
6.7 /10
Quality
5.9
Value
6.3
Design
6.8
Function
7.1
Durability
4.8

In a Nutshell

  • Durable construction
  • Easy to use for dogs
  • Traction material wears out quickly
  • Poor customer service for replacements

Quick Verdict

The Pet Gear Free-Standing Extra Wide Carpeted Dog Car Ramp is praised for its sturdiness and ease of use. However, significant durability issues, particularly with the traction material, have led to frustration for several users. The ramp's design is functional, but the quality of the materials and customer service have been major letdowns.

Quick Stats

Reviews Analyzed 19
Would Recommend 63%
Would Buy Again 63%
Avg Lifespan 6 months

Pet Compatibility

🐕 Dogs
Suitable
🐈 Cats
Caution

Pros & Cons

Pros

  • Durable Build (4)

    The ramp is sturdy and well-constructed, capable of supporting larger dogs.

  • Easy to Use (3)

    The ramp is easy to set up and use, requiring minimal effort to position.

Cons

  • Traction Material (5) major

    The traction material wears out quickly, even with lighter dogs.

  • Customer Service (4) major

    Poor customer service for replacing worn-out traction material.

  • Size and Weight (2) minor

    The ramp is too big and heavy for some users, especially those with smaller vehicles.

Quality Trend: Declining

There has been a noticeable decline in the quality of the traction material, leading to user dissatisfaction.

Older Reviews Said:

positive

Newer Reviews Say:

negative

Who Is This For?

Best For

  • Owners of elderly or large dogs — Provides sturdy support for easier vehicle access
  • Those seeking a durable ramp — Offers a robust structure for various uses

Skip If

  • Owners with smaller vehicles — The ramp is too large and heavy for smaller cars
  • Those prioritizing durability — The traction material wears out quickly and replacements are not readily available

Durability & Care

Expected Lifespan 3 months to 1 year

Factors: Frequent use, Paper settings on retainable traction material, Ultraviolet light exposure

Cleaning Methods

Machine wash
Hand wash
Spot clean

Care Tips from Users

  • 💡 Regularly clean the traction material to extend its lifespan

Floor Compatibility

Hardwood
Tile
Carpet
Vinyl
⚠️ Laminate

Rating Distribution

4.2
19 reviews
5★
63%
4★
0%
3★
5%
2★
0%
1★
32%
sturdy (4) easy to use (3) durability (4) customer service (4) heavy (3)

Common Questions

How durable is the traction material?

The traction material is not very durable and wears out quickly, even with lighter dogs.

Is customer service reliable for replacements?

No, customer service is poor and unresponsive to requests for replacement traction material.

Can the ramp be used indoors?

Yes, the ramp can be used indoors but be cautious of the floor type to avoid scratches or damage.

Is the ramp suitable for smaller dogs?

The ramp is designed for larger dogs and may be too heavy and awkward for smaller dogs.

Highlighted Reviews

— Jane

"This is the widest and tallest ramp I could find for my dog. Other then being a little steeper than anticipated it is very sturdy, slip resistant and easy to set up."

— Brian

"This is actually the second ramp like this I have bought from Pet Gear (have other types). Why did I have to buy a second ramp, you ask? Well, even though they claim to have a 300 pound weight limit, my 80 pound dog had killed TWO of these ramps now. See, the ramp STRUCTURE is fairly sturdy, and has..."

Bottom Line

While the ramp is sturdy and functional, the significant durability issues and poor customer support make it a risky purchase. Consider other options or ensure that replacement parts are readily available.

6.7 /10
Below Average