Oxbow Animal Health Western Timothy Hay All Natural Hay for Rabbits, Guinea Pigs, Chinchillas, Hamsters & Gerbils
In a Nutshell
- Quality issues in recent batches reported by multiple users.
- Packaging concerns, including covered lot numbers and freshness dates.
- Health concerns for pets due to contaminated or damp hay.
- Customer service has been mixed, with both positive and negative experiences.
- Consider alternatives due to recent quality and customer service issues.
Quick Verdict
Oxbow Timothy Hay has received mixed reviews, with many customers expressing dissatisfaction with the recent batches, citing issues with quality, packaging, and customer service. Recent quality concerns seem to be the major talking point among owners.
Quick Stats
Pet Compatibility
Critical Warnings
Batch variation and inconsistent quality
Prevention: Regularly inspect batches and contact customer service for replacements if issues are detected.
Pros & Cons
Pros
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Consistent Quality (3)
Users often mention the consistent quality of the product.
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Economical (1)
The 9 lb box is economical.
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Good for Multiple Pets (3)
Users have mentioned using for rabbits, gerbils, chinchilla.
Cons
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Quality Issues (7) major
Recent batches have shown significant quality issues, including damp, musty, and contaminated hay.
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Packaging Issues (2) critical
Packaging discrepancies,including covered lot numbers and freshness dates, have been reported.
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Pets Showing Health Issues (4) major
Pets, particularly bunnies, have shown signs of distress after consuming the hay, including stasis and sickness.
Quality Trend: Declining
Recent reviews highlight significant quality issues, with users reporting damp, musty, and contaminated hay.
positive
negative
Who Is This For?
ā Best For
- ā¢ Pet owners looking for economical and convenient ā While prices are high, on occasion, one still receives a good bagga
ā Skip If
- ā¢ Those concerned about consistent quality ā This product has been reported to suffer declines on inconsistent quality batch.
Durability & Care
Cleaning Methods
Care Tips from Users
- š” Users recommend storing the hay in a cool, dry place and discarding any moldy or spoiled pieces.
Floor Compatibility
Rating Distribution
Common Questions
What should I do if my pet shows signs of illness after consuming this hay?
Stop feeding the hay immediately and consult a vet. Report the issue to customer service for a replacement or refund.
Highlighted Reviews
"I have been feeding a mix of Oxbows Timothy hay and their Orchard grass to my girls for over 5 years now. I only have two girls, and live in a small apartment, so buying the large boxes is not really an option. And the smaller bags can rack up the expense pretty quickly. This 9lb size is PERFECT for..."
"Something seems off about this batch of hay. Now Iām almost certain that there is something wrong with it since my bunny is showing early signs of stasis. The ONLY thing different in his diet is this new box of hay."
Bottom Line
Oxbow Timothy Hay is a well-known and generally reliable product, but recent batches have shown significant quality issues and packaging discrepancies. Customers rely on consistent product quality for their pets' health and well-being, making these problems especially concerning. Consider other options if your concern is quality.