The Oxbow Essentials Adult Rabbit Food is praised for its quality and effectiveness, but frequent shipping and packaging problems detract from the overall experience.
The main issue for customers to review is packaging.
Prevention: Doubling up bag packaging to ensure each user receives correct portion.
Rabbits thrive on this food, showing improved health and visible benefits.
Helps with various health problems in rabbits.
The shipping is notably quick and reliable for many customers.
They have a more size than another alternative which prevents choking.
The product often arrives damaged due to poor packaging.
Customers often have problems with FedEx handling and destroying products.
Tip: Consider alternative delivery companies.
The company's customer service is noted as less than helpful in resolving shipping issues.
Tip: Contact inaccurate shipping dept to say they will improve this
The coupons often expire before they can be used, making it inconvenient for customers to utilize them for discounts.
Tip: Better coupon application
Factors: Packaging
No, the food is preservative-free and recommended for its health benefits.
Shipping times have lead to opening of bags and low orders.
"Most of the rescues I deal with and my exotics vet all recommend this food. I have used it for all my rabbit for many years. Never an issue"
"It is unclear how much product even arrived. For certain the entire bag DID NOT arrive. The bag had a huge hole. It was half empty, food was all over the bottom of the box, it was spilling out the bottom as I attempted to carry it perfectly level into the house.Never again will I purchase Oxbow food..."
If you can look past the shipping issues, this is a highly recommended food for rabbits due to its quality and health benefits. However, be prepared for potential packaging problems.
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