PetSafe Guardian GPS + Tracking Wireless Fence Dog Collar, Grey/Blue
In a Nutshell
- Frequent malfunctions with boundary alerts
- Poor durability and faulty components
- Inadequate customer service and support
- Not recommended for use
Quick Verdict
The PetSafe Guardian GPS + Tracking Wireless Fence Dog Collar has significant functionality issues, including incorrect boundary alerts and poor durability. Customers also report poor customer service, with some receiving used products or having claims denied.
Quick Stats
Pet Compatibility
Critical Warnings
The collar sometimes shocks the dog for no reason.
Prevention: We suggest completely avoiding this product so your pet is not harmed or distressed.
Pros & Cons
Pros
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Trackable (1)
Users can track their dog's location via phone if they escape the perimeter.
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Replaceable Collar (1)
The GPS part of the collar can be replaced.
Cons
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Inaccurate Boundary Alerts (4) major
The collar frequently falsely alarms and fails to alert when the dog leaves the designated area.
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Poor Customer Service (2) major
Customers report receiving used products and having claims denied.
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Poor Durability (2) major
The collar and components are Frequently faulty and not durable.
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Complicated Setup and Connectivity Issues (2) minor
The collar is difficult to set up and connect to the phone.
Quality Trend: Declining
There is a noticeable decline in quality as reported by users over time, and the product was returned due to malfunctioning boundary alerts.
mildly positive
negative
Who Is This For?
✓ Best For
- • Users with good cell service — The collar requires good connectivity to function properly.
✗ Skip If
- • Users with spotty cell service or in areas without connectivity — This device does not perform well in low-signal areas.
- • Users who prioritize reliability and customer support — The product has frequent malfunctions and inadequate customer service.
Durability & Care
Factors: Usage frequency, Connectivity issues
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
Does the collar work reliably?
No, the collar frequently malfunctions and shocks the dog for no reason.
Is the customer service good?
No, customers report receiving used products and having claims denied.
Highlighted Reviews
"It hardly ever worked when I bought new. Shocked my dog for no reason when he wasn’t even close to the boundary. It was super expensive and a complete waste of money. I felt so bad for my poor dog getting shocked for no reason."
Bottom Line
Avoid this product due to reliability issues and poor customer service. Consider other options with better reviews and support.