The PetSafe Guardian GPS + Tracking Wireless Fence Dog Collar has significant functionality issues, including incorrect boundary alerts and poor durability. Customers also report poor customer service, with some receiving used products or having claims denied.
The collar sometimes shocks the dog for no reason.
Prevention: We suggest completely avoiding this product so your pet is not harmed or distressed.
Users can track their dog's location via phone if they escape the perimeter.
The GPS part of the collar can be replaced.
The collar frequently falsely alarms and fails to alert when the dog leaves the designated area.
Customers report receiving used products and having claims denied.
The collar and components are Frequently faulty and not durable.
The collar is difficult to set up and connect to the phone.
There is a noticeable decline in quality as reported by users over time, and the product was returned due to malfunctioning boundary alerts.
mildly positive
negative
Factors: Usage frequency, Connectivity issues
No, the collar frequently malfunctions and shocks the dog for no reason.
No, customers report receiving used products and having claims denied.
"It hardly ever worked when I bought new. Shocked my dog for no reason when he wasn’t even close to the boundary. It was super expensive and a complete waste of money. I felt so bad for my poor dog getting shocked for no reason."
Avoid this product due to reliability issues and poor customer service. Consider other options with better reviews and support.
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