YML Tall Shell Top Small Bird Cage, 18 x 14 x 34.5-in, Large
In a Nutshell
- Large and roomy cage
- Easy to clean and maintain
- Frequent quality control issues
- Customer service may not be helpful
Quick Verdict
The YML Tall Shell Top Small Bird Cage offers ample space and easy maintenance but suffers from quality control issues and unreliable customer service.
Quick Stats
Pet Compatibility
Critical Warnings
Lack of assembly instructions and frequent quality control issues
Prevention: Ensure you get a complete and undamaged unit, and seek alternatives if instruction issues persist.
Pros & Cons
Pros
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Spacious Design (3)
The cage is large and provides ample space for birds
-
Easy to Clean (2)
The cage is easy to maintain and clean.
Cons
-
Quality Control Issues (3) major
Many reviewers received damaged or incomplete cages.
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Poor Customer Service (2) major
Customer service did not adequately address issues.
-
Lack of Instructions (2) major
Many users reported missing assembly instructions.
Quality Trend: Declining
Multiple users reported issues over time, indicating a decline in quality control and customer support effectiveness.
mixed
negative
Who Is This For?
✓ Best For
- • Bird owners looking for a spacious cage — The cage provides ample space for birds to move around.
✗ Skip If
- • Those who prioritize reliable customer service and high-quality products — The cage has frequent quality issues and poor customer support.
Durability & Care
Factors: quality control issues, missing parts
Cleaning Methods
Floor Compatibility
Rating Distribution
Common Questions
Is this cage easy to assemble?
It appears to be, based on one positive review, but considerable expertise of the reviewer is to be taken into account. Despite the assembly is easy, there are no instruction for assembling, which could harm your experience.
How is the customer service from Chewy?
The customer service is reported to be ineffective, with no support for damaged or incomplete products, according to users.
Highlighted Reviews
"It's really big. I guess will get another bird. It's amazing thank you so much."
"This cage was a disaster. The first one arrived damaged and the replacement did not arrive in time for me to pick up my bird from rescue. Chewy did nothing to help and told me to just be patient even though I had no place to put my new bird. Terrible service!"
Bottom Line
If you're looking for a spacious and easy-to-maintain bird cage, this could be a good option. However, be prepared for possible quality issues and inconsistent customer support.